Chase Bank in Clovis

🕗 opening times

comments 5

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  Michael Bacallao

  :: 12 April 2023 17:16:16

  I needed time-sensitive material faxed to Chase main and was told that I had a whole day to do so when I dropped the paperwork off. Turns out I didn't and my accounts got closed. Update: I got help from Sandra Esqueda who was very invested in helping me get my money back and although my accounts are still closed, my experience with her and her banking support has opened my mind to potentially working with Chase in the future.

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  Jared

  :: 13 February 2023 22:51:32

  This is the worst Chase branch I’ve ever dealt with. Totally incompetent, particularly the manager Linda. They majorly screwed up a deposit into my joint checking account with my mother (which I’ve had since I was 17, now 36), and when my mother told them to contact me, Linda lied and said she could only talk to my mother and refused to call me regarding the issue. This issue still isn’t resolved and it’s been ongoing since last week. I don’t live in Clovis, so I can’t visit and they will not call me. There’s no way a bank can unilaterally cut an account holder out of discussions about their account! Totally unethical. Please avoid this branch if possible.

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  Daniel Schneider

  :: 01 November 2022 23:33:50

  No problem with the bank itself, but as a customer I assumed my Amazon package thay was delivered to the pickup kiosk at this location would be available when I needed to pick it up. I was disappointed to find it was not located in an after-hours accessible location. When I came during business hours, this location was temporarily closed. Not sure if it was due to staffing or employee illness or whatnot, but I only have 3 days to pick up my package and it ends up getting sent back. Customer packages should not be locked inside unstaffed buildings. I will likely send my future packages to the kiosk inside of Vons across the street. This issue should be looked into. Bank customers especially should have some sort of after-hours access to package pickup and staffing issues of the business should not interfere with this service either.

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  avee kahlon

  :: 28 July 2022 19:34:46

  Good experience! Great service 👍🏻Specially banker Manpreet kaur syal helps a lot 👍🏻👍🏻👍🏻

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  Jay Gill

  :: 01 November 2019 12:46:38

  Absolutely Amazing Customer Service! This branch went above and beyond the duty call to help us with our business banking needs. Trevor was amazing in helping us out. He was not just knowledgeable but very professional and courteous. He helped us after the bank was otherwise closed for business. I also would like to say a big 'Thank You' to the Branch Manager who agreed to let Trevor work with us after usual business hours. Thank you Chase Bank at Herndon and Fowler!