Chase Bank in Dobbs Ferry

🕗 opening times

comments 4

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  Daniel Carvalho

  :: 19 April 2018 20:52:05

  Went to open a small business checking account and got the most god awful service. Woman that helped us was robotic and read off the online page for card benefits (word for word), had no expertise or advice to offer, didn't tell us about how the welcome offer for a certain card was only for miles, didn't tell us there's a $200 introductory offer when you open a bank account with them and deposit a certain amount in the first 10 days (I came with a check that had double that amount), and made copies of all our documents and yet when I called them today they had no recollection of the documents or knew where they were... Oh yeah, she also told us she applied for the business CC, which turns out - a week and a half later after not hearing from her - that the application was never submitted at all. Called manager about it today, was told that she was in a meeting and was going to call me back, never did. Chase, you just lost a customer, and I'm taking my personal accounts somewhere else as well.

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  Francesca Dorvilas,LMSW

  :: 04 November 2017 12:41:27

  I live in this area and I avoid it at all cost. They don't greet consumers, maybe only those the know personally. Drive thru is even worst. Minimal service as if they lack adequate staff. Unfortunately this is my consistent experience. I go to the ATM only which is oddly place away from parking and convenient to those entering from the side walk. Advice: Go an extra mile and head to the Ardsley location. I've never had an issue there.

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  Giovanni Gautreaux

  :: 02 November 2017 13:14:54

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  Daniel Jose

  :: 27 May 2016 10:51:58