Chas Roberts A/C Heating and Plumbing in Tucson

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comments 5

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  Ramon Molina

  :: 28 June 2017 11:03:38

  No comment.

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  Tina Grijalva

  :: 26 June 2017 17:55:50

  I DO NOT RECOMMEND!!! THE WORSE COMPANY EVER!! If I could rate a ZERO I rate it a ZERO.

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  Dashka Show

  :: 22 June 2017 20:36:07

  came over to my house for 5th time and recharged freon (4lb) for 300 $.... Ripp off. Amazon sells 25 lb of 410 freon for 240 $ free shipping. This guys probably get even better deals as wholesalers. The bottom line is they kept recharging ac system for 4 years untill warranty has wxpired and now finally they say hey found a source of leak and it is evap coils. 1500 for labor to replace and coils themselvs are under waranty..... This company is a scam. Taking the case to court.....

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  Daniel Forester

  :: 20 June 2017 21:44:00

  I watched their tech install the ac wrong. Then the supervisor came out after several complaints and said it was done right. Low and behold 3 months later in the 114 degree heat my new unit can't cool my home. Below 80 degrees. Big surprise

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  Tove Reese

  :: 05 June 2017 16:07:59

  My husband and I bought new construction from a general contractor and the sub used for HVAC installation and 2 year warranty servicing was Chas Roberts. We have a two zone system, therefore 2 separate units. There was absolutely no quality control before, during, after installation because neither unit cooled properly. We also never received our warranty/maintenance packages so we automatically lost the 10 year parts warranty and didn't know the required maintenance. We had 10 service calls within 2 years and never once did anyone ever go the extra mile to see what the source of the problem was or run a complete system check. The only thing it appeared that Chas Roberts was willing to do since they were on the hook for 2 years was "band-aid" the problem rather than going the extra mile to really test the system and find the real problem. We just had our entire HVAC system ripped out and a new one installed by another company and by isolating the duct system we found out that we had 68% leakage in the one zone that never worked or cooled properly! That borders on negligence in our opinion. The larger unit/zone had acceptable leakage (12%) but never cooled properly, it was as if we didn't even have a/c. Now that we have 2 properly running systems we actually know what A/C feels like! Based on our experience with Chas Roberts we cannot recommend them to anyone.