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2034, Cameron Street, 27605, Raleigh, Wake County, US United States
contacts phone: +1 919-821-9828
website: www.charlottesinc.com
larger map & directionsLatitude: 35.7913498, Longitude: -78.6605111
Mary Nell Thompson
::I love this store and have shopped there for years! They have such a variety of gifts in a wide array of price ranges. Charlotte's also has great clothing and they host frequent trunk shows. The staff is always very helpful.
Gene Park
::A nice store to find nice gifts for your sister/mother. I have no clue what I was doing or searching for when I entered... but a nice woman helped me find the greatest of gifts for my mother. Friendly service... highly recommend!
Wren Harris Rehm
::Love this shop & their unique selections, price points, and the customer service is wonderful. Each employee is always so friendly, polite, professional and fun. I love their honest feedback when I'm looking for an outfit or trying to find that perfect gift. Their code of ethics is outstanding. If I've ever had an issue in my 15 years of shopping there, it's always handled in a fair and timely manner. Highly recommend.
Cheryl Moorehead
::My experience at Charlottes has been good where customer service is involved. I have not experienced the rudeness that some have described. The staff is made up of young women but I've always found them to be courteous and helpful. My biggest complaint would be the return policy. My husband purchased $575 worth of over priced costume jewelry for me for Christmas. He did not check the return policy and now I am forced to an exchange or store credit. No refunds! While I appreciate his generosity I have asked him not to buy gifts for me there in the future.
Julie Bryant
::If I could leave less than 1 star, I would. this chain does not stand behind their store policies. Buyer beware. The girls working the store are around 22 years old and in for a rude awakening when the real world sets in. They are a prime example of millennial snots who have no perception of reality. Please you are working retail in Raleigh, NC. What exactly gives you the right to stick your nose up to people who walk through your petty store. They make you feel as if you are Julia Roberts in Pretty Women when she was shopping on Rodeo Drive. They get extremely snotty and rude when you try to do a return within 2 weeks as their return policy states. I was with my 3 year old daughter and the girl named Sabrina threatened to call security.. I guess because I look like a major threat with my 3 year old. I will NEVER Shop HERE AGAIN! RUDE RUDE RUDE RUDE RUDE. They should rename their store RUDY CRUDYS. My BBB complaint is on the way!