Charles Florals i New York

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kommentar 5

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  SUCKMe MEEEWWW

  :: 31 March 2017 08:01:41

  THEY THREATENED TO CALL THE POLICE ON US, WHEN WE WERE SPENDING ABOUT 40 MINUTES TRYING TO PICK OUT THE BEST FLOWERS OUT OF THE SETS FOR MY SISTER'S WEDDING

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  Paul Manke

  :: 11 October 2016 10:43:55

  From Great to Terrible.....I started using Charles Floral about 11 years ago when I met and then fell in love with a wonderful young lady that worked in the area of this store. I many times ordered flowers for her from Charles himself or his staff and always has a wonderful experience. The last few times it seemed a bit different and not as personable anymore. Now on our 11 year anniversary, October 10th I wanted to send flowers to my love. I tried to place an order last week a number of times but kept getting my call directed to the an overseas company and they were very rude but also not the store as I am used to. I tried the number a number of times and the same thing....overseas and they said they take all the orders. Finally on Thursday I reached someone, young lady that said she was close to store but not at store that took the order. Very lengthy to get the order complete with my credit card. Bad on my part she asked if I wanted the confirmation number and due to lengthy call already I declined. Yesterday comes and no flowers delivered by 2:30 so I call the number again and all I kept getting is the overseas company and they wanted all the information again and said they could not track the order. Twice I left all my information including my cell phone and they said they would have florist call me.....yet have I received a call ......No Flowers delivered as intended....I will never order again from a company that you cannot speak to the store......very poor way of doing business...... Never will I order there again.......

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  Robert Ascani

  :: 25 December 2015 18:35:33

  I have used Charles Florals since 1999. Weddings, Funerals and personal and have never ever had a single problem. I usually speak with a gentleman who has always been courteous and helpful when I wasn't quite sure exactly what to send. The quality has been great and they literally have had the best prices in Astoria. DO NOT hesitate to order from this establishment. A+ Service.

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  Megan Silva

  :: 28 November 2014 10:34:30

  Out of all the flower shops in Astoria, Charles Florals is by far the top choice. The Quality, Creativity, Prices and over all atmosphere of this shop is better than anywhere else you are going to come across.

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  Jenn Creighton

  :: 24 September 2013 16:36:41

  I wish I could give 0 stars. My husband has ordered flowers from here twice now and each time, it's been a horrible customer service experience. The first time, they left the box of chocolates out of the order. My husband had to call for several days before they agreed to deliver them. The second time, the delivery guy insisted (by calling me & texting me) that I had to come down to the lobby to pick up my flowers when, in fact, the lobby attendants had politely told him how to deliver the flowers to the mail room (a walk around the corner...). He refused & insisted I pick them up. Worst service.