Cathedral Square Express Care in Milwaukee

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comments 5

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  norielle Johnson

  :: 05 April 2018 17:21:43

  The lady on the phone ( Shirly) was rude and impatient . I felt rushed and definitely not welcomed. She definitely allowed her irritation to be heard. I would prefer that there be a coaching with your customer service/front desk receptionist. This is my first time attempting to receive medical service ( vaccines to go out of the country) from this facility and I already want to cancel my appointment with this place. ugh. Definitely not a goof look for your company!

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  Kyle Paulus

  :: 26 March 2018 13:46:22

  Very slow and a bit expensive. I have been here twice now, once for a ruptured ear drum and once for a vaccine. Wait times are pretty bad, generally waiting 45min - 1 hour despite having an appointment for one of these visits. I will not return in the future. There is free parking on the east side of the building, down a small side road

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  Xana Montana

  :: 05 March 2018 17:09:46

  I read all the reviews before I called this place and they were a lot of bad one's but I thought I would still try it and give them a shot, so anyways I called to make an appointment like it said on their page. When I spoke to the receptionist I told her I was calling to make an appointment and she asked me in a bad tone " what for ", so I replied that i needed to see the doctor so she told me to hold and she put me on hold for 18 min. When she came back she asked me again "how can I help you"? So I told her again I needed to make an appointment. So after holding for nearly 20 min she told me I could go online and make an appointment or to just walk in, so I told her she could have told me that in the first place and she hanged up on me. Seriously don't waste your time

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  April Rechlitz

  :: 12 February 2018 13:15:42

  Extremely nice, helpful and fast. Best urgent care experience I have ever had.

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  Linda Brent

  :: 04 November 2016 16:41:49

  Can't say enough nice things. I had an injury at work and was brought by cab and they were waiting with a wheelchair. Everyone - the receptionist, the nurse, the woman who took x-rays and the doctor were unbelievably kind and helpful. Even brought me a glass of water because I was thirsty. They even called me the next day to see how I was doing and if I had any questions. I would definitely recommend them!