Carvel in Lindenhurst

🕗 opening times

comments 5

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  Keri B.

  :: 28 July 2017 23:18:59

  I went there with my children and ordered a specific ice cream that comes with a cookie in it. I told him that's not the ice cream and he argued with me that it is. I said where is the cookie and he said you have to pay for that. Every other carvel that I have been too, it comes included.. because it is IN the ice cream. Then my child ordered a strawberry shortcake and said no hot fudge and he put it on anyway! I said we didn't want that and he said it comes that way. He started yelling an telling me why did I have my child order? After him yelling an being nasty, I threatened to call the cops and then he gave me the correct order. Very big language barrier on their part understanding English and the man working there, clearly had a problem with a woman telling him she wasn't happy with his service. He did not have that problem when the gentlemen in front of me asked for something and he gave him the wrong item. I will not be going back here again.

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  cindy cheng

  :: 20 July 2017 11:15:54

  It's 11:15a.m. and the store is closed.

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  Nicholas Huber

  :: 08 June 2017 20:55:24

  A little slow / understaffed but great service and of course Carvel is good ice cream as always.

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  Jonathan Eckhaus

  :: 01 April 2017 19:42:15

  I have been monitoring them for some time now. They overcharge you for shakes and carvelanches. They will charge a fee for "extra toppings" when you only have your original 1 free included topping. They are easily cashing in at least $10,000 per year from illegally adding fees to your bill. Most people never question it because they don't see an itemized receipt. When I confronted the manager he said, "It's, OK!" and gave me my money back. Some legal action needs to be taken here!

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  Joe Garraffo

  :: 31 July 2016 16:32:43

  Every time we go there is only one person ever working there. We have no real complaints other than the service is painfully slow.