Car Care Center in Anchorage

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comments 5

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  Kaylee Gbbł j

  :: 14 November 2017 14:12:46

  Called this morning to get a price on a oil change. The man who answer the phone was very rude and wasn’t helpful at all. When hanging up I said “okay, thank you” & he just hung up without saying anything at all. They for sure lost our business because of him!

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  Melinda Pedersen

  :: 04 August 2017 20:29:58

  Best service and best mechanic ever . Took care of me and my car

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  Tationna Traylor

  :: 16 May 2017 16:50:22

  Super rude people. Definitely wouldn't recommend this place.

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  Elizahbeth Law

  :: 01 February 2017 16:57:18

  I took my truck here a few weeks ago because it was having reduced engine power issues. I was told that I would be paying for a full diagnostic and the problem would be fixed. Two days later I received my truck which did not have an engine code as it did before. I paid them the money and believed this was it. A few days later my engine light came on giving me the same error code. I called the shop to let them know the truck was doing as before. The man on the other end of the line said they do great work and we're trying to help me out by just cleaning the part. When I asked if a full diagnostic had been done he began raising his voice and using profanity. I told him I had already paid and it's doing the same thing. He then told me I could bring it in but they wouldnt be able to get to it until next week as it was a Friday afternoon. I decided after being met with such hostility and profanity it was best not to return. I then took my truck to the south anchorage chevy dealership. I was told that it was the throttle position sensor that was out and there was a bulletin so this would be fixed free of charge. Car Care Center basically charged me 321.00 to clean a part that didn't need to be clean. They claim to be honest mechanics. They are in fact quite the opposite. Very rude and apparently unknowledgeable about what it means to do a diagnostic. I will discourage any other military and non military patrons to refrain from taking their vehicles here.

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  Tina Swaney

  :: 19 August 2016 21:47:14

  After my experience here, I'm quite surprised to read the negative reviews on this place. A friend referred me here to have some maintenance done to my Bronco prior to me moving out of state. I dropped it off early in the morning today and walked the 2.3mi home. Brad called not long after to explain what my leak was from. In order to fix that it would require almost a whole day of work and if I left it, I'd be without a vehicle all weekend. I opted to only do what we initially discussed and I would bring it back in next week on a day I don't need it, to have the other work done. When Brad called to let me know it was ready I informed him I'd be there in about an hour since I was walking. As I was getting my shoes on he called back and said he would meet me at Totem so I didn't have to walk all the way. It was very unexpected and SUPER appreciated as I'm still healing from a torn calf muscle. When someone goes out of their way to do things for another it sends a huge message about the character of the person; and in this case reflects well on the business too. Also, my truck has never driven or shifted so smoothly. I'm not sure what BS the other place I had been throwing money at was actually doing, or not doing; but these guys at CCC are doing it right!