Captain Clothing Company in Carnegie

🕗 opening times

comments 2

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  Peyton Moffatt

  :: 26 February 2018 11:00:48

  yup

• en

  Linda Rumsey

  :: 28 September 2017 13:21:12

  Wow…what an experience and to be honest one I will never go through again. I tried to do the right thing, being a Carnegie resident and supporting a small, hometown business, but never again and I will not recommend Captain Clothing to anyone. First of all, my order was lost, even though I provided a month notice. I feel like had I not written an e-mail, and called, my order never would have been found. Second, I specifically requested that the order needed to be in the plant no later than Wednesday at 1:00 PM. Fortunately, UPS was able to deliver as the employees were walking out the door at 12:57 PM but the order was marked as “by end of day” and not given the priority expected. Third, the leaders in the plant present the T-shirts to the employees last night. I asked them to send me the pictures since I was unable to attend. Here is what I heard from the plant: • Some of the printing is on the back of the t-shirt and some of the printing is on the front of the t-shirt. Why…that is not what was ordered, invoiced nor agreed to. • The t-shirts sent were at least 2 different brands, one a much nicer quality than the other • The t-shirts were at least 2 different shades of safety yellow I am thoroughly embarrassed and humiliated because of this. The employees that I support in the plant in Maine won a very prestigious award for their performance. I was not able to be there for their award dinner so I spent my own money to buy them t-shirts to recognize them for their performance. They deserve better than what you provided. If this is how you do business, good luck. I may not have been your largest customer, but to me, it was important.