Capital One Bank in New York

🕗 opening times

comments 5

• en

  Cory Sefert

  :: 20 May 2018 13:02:16

  Me:Hey Chase, and capital one, can I transfer my accounts please? Chase: Transfer, DONE. Capital One: We found some paperwork, but we CAN"T do what it says. We sent you a message on our website. Good luck locating that. Me: yeah you have like 42 Logins, i'm super confused where that message is. Crapital One: our website is awesome. Customers love 42 logins. Me:Ok, I finally found it. I think i fixed it can you transfer it now? Capital ONe: No now we have a Cash problem. ME:I have plenty of CASH in several different accounts. PICK ONE Capital one: That cash is in the WRONG account. Me: Can you move the cash for me please? Crapital one:NOPE Me: Do I have ANY choices? Crapital One: No, we just like to delay this as long as possible. Me: That's Super ANNOYING Here is the paper work (for the 3rd time) can i haz my money? Caprial one: Fax Broken didn't get it. Me: Hey you know chase did this in 5 business days, Why does it take you 5 months and 5 times the work / effort / paperwork? Crapital One : If the customer can't leave we don't lose money.

• en

  Mali Jimenez

  :: 14 April 2018 13:13:54

  Jeez slowest tellers ever!!!!! 4 people behind the counter and one helping customers who types about 5 WPM!!!! Management get your tellers together

• en

  Y

  :: 29 March 2018 17:02:24

  Terrible problem solving skills. Make sure to double check the account number if they write it down for you If they tell you there is a system issue, make sure to double check because they don’t know the ins and outs of what systems then can access you. Daria is rude. Avoid him at all costs if you can.

• 

  Laura C

  :: 25 October 2017 12:51:58

  Никогда сюда не вернусь. Странный кассир неформал. Слово "сервис" здесь не знают

• 

  ootek

  :: 08 July 2016 07:48:10

  Хороший банк