Capital Accounts in Nashville

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comments 5

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  Riley Hall

  :: 07 May 2018 08:56:44

  Ask to talk to Aaron. Dont deal with anyone besides Aaron. Aaron is literally the ok nly person that will help you and treat you with respect. Thankyou Aaron for being kind unlike your coworkers.

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  Chris Walker

  :: 31 December 2017 12:40:25

  I had a $75 bill in collections with this company. I paid that off 3 months ago and it still shows up on my credit as open and unpaid. I call back and they told me they would update but never did. Very bad business practices. Guess ill have to call my lawyer.

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  Alisha Leavelle

  :: 03 July 2017 15:04:05

  I supposedly had a $70 overdue balance with a hospital that I was unaware of. I was nervous about this being a legitimate company and they did nothing to prove it was a legitimate bill. Because I was unsure, I asked to pay half and for the other half to be sent to me in a paper statement form, and for a receipt to be emailed. They agreed- and then charged my card the full amount, never emailed a receipt and did not send a paper statement. When I called to complain they transferred me to the account rep I talked to before. She lied and said that she had already charged my account the full amount before I told her to charge half, which is completely untrue since I told her to charge half before I gave her my credit card information. She also told me there was nothing they could do because the charge already went through and they already paid the company. In addition, she was completely unapologetic and unprofessional. This was completely dishonest, sneaky, and I cannot imagine any other business putting through the wrong charge and then saying they cannot refund you. Right now, I am still unsure it's a real company. They sent me a receipt but I am still trying to figure out if it's a real bill and will be challenging this charge with my bank. I would not trust that this is a legitimate business, as I cannot imagine anyone else doing business in this way. Please do your research before paying this company!

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  A. MayzingMUA

  :: 25 May 2017 13:26:47

  This company harasses and intimidates, screams, uses profane languages and threatens the consumers they contact. They are rude, and conniving. They will call from up to 6 different phone numbers on a daily basis and call outside of the authorized times set up by the government for proper debt collection. If you have been harasses by this company, and want to make a difference, contact the Consumer Financial Protection Bureau, and the BBB in TN.

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  Steve Ciulla

  :: 24 March 2017 15:05:44

  I am the Employer, that has hired this company to collect money for my business, Today 3/23 i get an invoice from them for 15.30, (in the past i get a check for 15.30)no explanation of why i owe 15.30. I called and spoke with a woman that was pleasant but not helpful because she couldn't explain why i received a bill. So she transfers me to Chad, who can't help me and tells me that his admin/asst will need to get me the info. My thought is that i pay this company to work for me and they can't tell me what is going on with my account. BAD BUSINESS