Cano Health - Brandon in Brandon

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kommentare 5

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  Greg Tatro

  :: 07 April 2023 14:19:26

  I don't what I would do without Cano Health. I have received the best care and with the friendliest staff I have ever come across. Dr Molina is wonderful. I highly recommend Cano Health to anyone that wants or needs great medical care.

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  Vesta Metelus

  :: 03 April 2023 08:42:25

  This is the worst experience I have ever had with a provider. If you can avoid going to this place, please do so. I’ve been having issues with my lymph nodes where I’ve been feeling extreme discomfort and I presented the issue to Dr. Molina on my very first appointment with her. She felt my lymph nodes and specifically stated “ I do feel a mass in that area but don’t worry it could be a cause of anything ” Being that I’m 3 months pregnant, she basically told me that there’s nothing she can do for me since I’m considered a “ special patient “ and stated that I must speak with my OBGYN regarding this matter and sent me on my way. Although she specifically used the term “ mass “ with me to describe what she had felt, she did not actually put that term in my note file. I later found out that she actually put in my notes, I have no issues in my lymph node area. After feeling extreme discomfort, not being able to talk with excess saliva forming in my mouth I later decided to go to the ER for an X-ray and ultrasound in that area. The ER doctors stated that my although my thyroid appears large in size, it seems normal. However, regarding my lymph nodes, they did see that they were in fact swollen and recommended I see an ENT since there is nothing they can further do for me at the ER. I HAVE BEEN CALLING CANO HEALTH SINCE MARCH 24TH FOR A REFERRAL FOR THE ENT DOCTOR as per my insurance a referral is needed and I’ve been calling EVERY DAY SINCE MARCH 24TH and they have been DRAGGING THEIR FEET WITH THIS REFERRAL! I’ve spoken to SO MANY CARE TEAM MEMBERS and I’ve gotten a different response about the referral from EVERY PERSON I SPOKE TO! My appointment for the ENT is today APRIL 3RD at 11AM and it seems like I’ll be missing that appointment unfortunately due to this issue. Unfortunately that ENT office which is the only office that takes my insurance are usually booked out and don’t have availability within the same month, they normally have appointments available 2-3 month out. So it appears I would have to wait another 2-3 months in EXTREME DISCOMFORT for another appointment, all while being pregnant! This office has caused me GREAT STRESS AND ANXIETY in my pregnancy because I am not being heard or taken serious as a patient! I am also African American, going to a predominantly Hispanic primary care doctor was also not a good experience because it seems as though you must either be Hispanic or speak Spanish in order to receive the professionalism that you deserve! I would not even rate this office or this staff a one star but I had no choice! If I did have a choice I would be giving them 0 stars! I DO NOT RECOMMEND THIS PLACE TO ANYONE!

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  Liz

  :: 28 March 2023 14:08:58

  It look 2-3 months to even make a New Patient appointment. The call center told me 2:45pm, then the front desk told me my appointment was 2:00pm!! I asked her if I was still being seen and she was unresponsive. The MA brought me back and rushed me through like cattle and I couldn’t keep up as she was basically running through the halls. The Nurse Practitioner was unprofessional, didn’t thoroughly listen to my thoughts/concerns. The office inside was unorganized and felt sketchy and I had difficulty with the entire staff trying to understand their language. I won’t be returning, ever.

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  Karina Molina

  :: 08 March 2023 12:19:53

  If you can get another dr do so because there horrible on theee different ocasión i call to set a appointment. I hace multiple conditions and they never have appointment available. If you are in pain you have yo wait 2 Months to see a dr.

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  Z 7

  :: 26 October 2022 10:39:46

  I called on three separate occasions prior to going to my appointment to get a referral. Got to my appointment and no referral. Had to wait 2 hours after several phone calls and then going to the office before they got it right. It was a headache dealing with the office and I’m seriously trying to find another doctor.