Campbell's Bakery i Brentwood

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kommentar 5

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  Jonathan Gomez

  :: 06 May 2018 15:53:18

  I WOULDNT RECOMMEND COMING BACK TO THIS PLACE!! I ordered a tres leche cake with chocolate mousse and they failed miserably I paid for it and when I opened the box to examine the cake it was something totally different I was disappointed and will not return to this place.. I can recommend everyone to try out this bakery in Hicksville called PUNTO ROJO.. they make better tres leche cakes than Campbells bakery CAMPBELLS BAKERY 👎👎👎👎 PUNTO ROJO 👍👍👍👍

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  Tina S

  :: 04 April 2018 12:48:24

  Great cake tasting; EXCELLENT customer service! Dana made my experience enjoyable. She was helpful, friendly and professional. Can't wait to see and taste my beautiful wedding cake!

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  Leticia Vooris

  :: 29 March 2018 20:42:33

  The best tres leche cake on earth. All the pastries are always fresh and inexpensive.

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  Fabby Vazquez

  :: 19 March 2018 21:51:00

  I had read the many reviews, and as a resident in the past of Long Island; Campbell's bakery has been around for many years. However I should have followed my gut instinct and not bother with them from the first day that I was there. The customer service is not a good one, I am not sure if it's the language barrier but even if customers speaks to them in Spanish for some reason they manage to get the orders wrong. I went to order a Dominican cake, which is a delicious cake when made the RIGHT WAY, it involves meringue and and filling of either Guava or Pineapple, made with a lot of butter which gives it a taste that no one can ever mistake. However the day that we made the order we had to tell the male customer attendant, we had to tell him THREE DIFFERENT TIMES WE WANTED GUAVA AS A FILLING AND ASKED IF THEY MADE THE CAKE DOMINICAN STYLE AS ADVERTISE EVERYWHERE IN THEIR WEBSITE AND ALSO AT THE BAKERY; HE STATED THAT THEY DID. the cake was suppose to be for 60 guests, he said that if anything would change to please call him 2 days before and let them know. On March 16th I CALLED AND SPOKE WITH the baker and explained that I needed the cake early on Sunday march 18th, she asked what time told her no later than 10 am; she said no problem. Called Sunday morning and asked again if the cake would be ready by 10 they said yes no problem. Got there on Sunday young attendant went to the back and had me waiting for about 15 minutes asked if everything was OK she said yes that they're still decorating.. How is it possible that a cake that is supposed to be ready not finished being decorated ? had to wait until 10:45 for the cake to be "finished" yes the cake looked gorgeous . Now lets move forward and the cake is served at my daughters baby shower and guess what? no filling, not a delicate Dominican Cake but a regular yellow sheet cake which was hard and it was just gross, NOT ONE PERSON ATE THE CAKE, IT WAS BEING SERVED TO A DOMINICAN FAMILY who were polite and said who in the world create such farce? I called the bakery they tell me that no manager is there to go the following day; which I did. this morning I went and again they made me wait half an hour before they could get the manager, she bring the baker with her, and they tell me that they " KNOW IS NOT DOMINICAN CAKE BUT THEIR VERSION OF IT" who does that? why advertise on something you obviously cannot make or know how, then they tell me that the order I made had no where that to place a filling , when 3 people saw it being written the day that it was originally ordered. They now tell me that the owner has to be notified to comeback another day, well let me tell you Campbell's bakery you need to go back to what you were was was a reputable bakery with good cakes and STOP FALSE ADVERTISING, IT IS A DISGRACE, TODAY AS I WAS MAKING THE COMPLAIN ANOTHER LADY WAS THERE COMPLAINING ABOUT THE FACT THAT THE CAKE SHE HAD ORDER WAS ALSO MADE INCORRECTLY. SO AGAIN CAMPBELL'S BAKERY GET YOUR ACT TOGETHER AND DO THE RIGHT THING AND GO BACK TO BEING A GOOD BAKERY. STOP FALSE ADVERTISING

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  Yadira Orellana

  :: 07 March 2018 14:22:40

  I had stopped coming here when I ordered a cake and the frosting tasted and smelled like eggs. Up until recently I started going back to them and it's like they changed who ever the person that made the cakes was. They taste much better and they have really great service. Very good timing and good prices.