California Customs Collision in Harvey

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comments 5

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  REnecia B. Cullier

  :: 12 March 2018 12:16:28

  TOTALLY SATISFIED with California Customs Collision as I've never had a problem with them as they have excellent customer service and kept me updated on my repairs in a timely manner, in addition to if parts are on order and will take longer to complete. Have been using them as needed since 2014 and my family will continue if they continue giving us their quality service!

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  yancy plascencia

  :: 24 January 2018 16:03:16

  Stay away! These guys claim to be better than they actually are. Between me and my insurance company they got paid OVER $10,000 to fix my car and they couldn't even take the time to clean up after themselves much less detail my car (which they told me they did). The paint job was crappy (had dirt in the clear coat). They never updated me about my car not being ready, I showed up once and called the second time just to have them tell me it wont be ready for thee more weeks. The worst part was when I pointed out the flaws in their workmanship they weren't even remotely apologetic about it, didn't offer to address it much less do anything about it. when I walked in the first thing they told me was "you have a balance you need to pay" I had to ask to see my car first and it was like the end of the world. Money is all they care about so I ended up just leaving. I DO NOT RECOMMEND THEM FOR INSURANCE WORK MUCH LESS HIGH END WORK. FOR THE LOVE OF GOD DO NOT BRING IN A HIGH END CAR UNLESS YOU NO LONGER WANT IT TO BE A HIGH END CAR.

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  Cathy Griffin

  :: 12 December 2017 09:51:10

  California Customs does great work. They are quick and thorough.

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  Emily Sutton

  :: 18 November 2017 11:35:20

  Would not recommend this place. They will not update you if there's a delay. I called to see if my car would be ready in the next day or two as they had previously told me, thats when I found out a part was on backorder. After that, they pushed when my car would be ready back twice. My car came out fine in the end, but this was just such a frustrating experience with them.

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  Kendall Parker

  :: 29 January 2017 13:54:02

  Absolutely fantastic repair experience. I left my daughters BMW for repair. It was ready when promised. The repair was flawless. Couldn't tell where the old paint started and the new paint began. It was an out of pocket repair and the price was very reasonable. I have and will continue to highly recommend this shop to all of my friends and family.