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811, Spruce Street, 63102, St. Louis, US United States
contacts phone: +1 314-241-5497
website: www.budget.com
larger map & directionsLatitude: 38.623882, Longitude: -90.194951
Kelly White
::As stated by others Elvis was very pleasant and tried to be accomodating. That being said I would never reserve a car from this location. I had reserved a car months in advance and when I called earlier in the day there was no car available for me. I was told that cars are rented on a first come, first serve basis. Unbelievable! In other words you are not guaranteed a car if you reserve one! I ended up getting a car only because one happened to be returned. It wasn't the size I ordered.
Trent Shaoul
::I took the Amtrak Train in from KC and this location is located right across the street so it makes it super easy to walk and grab a car. The manager there whose name is Elvis was a top notch customer service guru. He took care of everything that we needed and went above and beyond normal duties. I left my cell phone in the car and he mailed it back to me the next day even though he was super swamped. I HIGHLY recommend this budget because they will take great care of you. Thanks Elvis!! You rock!
John Tacha
::My wife and I were late for the wedding of the individual that introduced us because we waited over an hour for someone to be in the rental office. Despite constantly saying that we would be upgraded for free and that there would be a discount on the rental, we were given the wrong car and overcharged. When we tried to return the car there was once again, no one in the office. I never take the time to write these things, but this was one of the worst business transactions I've ever been a part of. I truly hope if you are considering renting from here you will think again.
Dickson Dabell
::I had a great experience working with Elvis. The businesses is recently under new management, they are educated and considerate. I was at a professional conference staying at the Union Station doubletree, they dropped me off at the hotel despite being very very busy . There are having some problems with their telephone service but that will be worked out soon. -Dickson from Seattle
Laura Matar
::The nicest (and funniest) employees. Rare that a rental car experience is even a recollection and this experience was one of the highlights of our road trip! Thanks again.