Brookside Auto Center in Merrick

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comments 5

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  Nos Pamm

  :: 08 July 2017 22:07:01

  They did the job I needed not the one I wanted. The exterior of my car was the best I've ever seen it after the full detailing from Brookside Auto. Surface scratches I thought might be permanent were buffed out and my Audi's body was returned to a brilliant shine. The interior seems to have received less detail (pun unintended). Air vents were dusty, door panels appeared wiped but not scrubbed clean, mats and carpet were shampooed but remained stained and visible traces of sand were present in the center console and trunk. The back seating area seemed lightly wiped at best. The convertible top's vinyl also seemed washed but less than thoroughly cleaned and a grease stain on the rear deck was untouched. The cleaning of the engine bay was adequate. The cleaning and restoration of the headlights was literally brilliant. The lamp covers were yellow-brown before and crystal clear when complete. Overall, I would highly recommend Brookside Auto to do an EXTERIOR detailing. The body of my car never looked better in the time I've owned it. I do wish equal attention was given to my car's interior during this detailing job.

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  Jay Greenblatt

  :: 03 April 2017 15:34:08

  Outstanding service and assistance. Made what could have been a more painful experience almost pleasant. Most importantly, when I was told my car would be repaired in a week and a half it was done in EXACTLY that time. I can't say that about other major repairs I've had done. I would definitely recommend Brookside.

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  Michael Haberlack

  :: 05 March 2017 20:40:28

  Can't believe the service I received at Brookside Auto! From the moment I arrived they were very helpful and informative. They explained the whole process involved in making my claim and then arranged a rental car to be delivered right to the shop! Ritchie and Paul took care of everything and my car looks like it is brand new, they even detailed it for me. I'm very grateful

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  Tyler Still

  :: 01 March 2017 10:12:20

  Dropped my car off to get body work done. Ritchie and Paul helped me out and did an amazing job they handled everything with no problem even got me into a rental on the spot. Got the car back looking brand new. Highly recommend them!

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  Scott Caseese

  :: 26 February 2017 08:20:57

  Brookside made having the car towed, and processing the claim easy. They are a hands-on shop where personal service is paramount. Rich was readily available to answer questions and explain repairs which were done quickly with expertise. I was extremely satisfied with their work and would certainly recommend them!