Brakes 4 Less in Charlotte

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comments 5

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  Gregory Cox

  :: 28 April 2018 07:00:47

  Premier Quality Work, Competive Price. I’ve been getting my brakes done here for about a year now. The owner Bill is very personable, he’s become like family now. He takes care of both of my cars, and they ride as smooth as when i first purchased the vehicles. Absolutely Incredible Service.

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  Steve P

  :: 30 March 2018 11:03:38

  Fast, honest service at a good price. They accommodated me arriving a few minutes late. Overall professional service. Would advise making an appointment in order to make you process as speedy as possible. Would recommend.

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  Bryant Jacome

  :: 16 March 2018 15:42:46

  They were honest in that I only needed front brakes for my vehicle. Options were presented clearly with no pressure. Highly recommend!

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  Dianne Poston

  :: 31 January 2018 15:13:26

  took my 2005 Ford Escape for new brake pads - received a call shortly after leaving my car to tell me - I also needed new rotors but that he was not going to touch my brakes because he said my master cylinder was leaking and needed to be replaced. While I am grateful that he did not do the brakes since he thought the master cylinder needed replacing - I took my car to another repair shop and was told that my Master Cylinder was fine - and not leaking. They changed the brakes and the rotors and all is good with my car. The man at Brakes Plus acted like I was an accident waiting to happen and that I needed to get that fixed immediately. Was disappointed in the service I got and did not get. Will not recommend this location.

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  Alicia Goldsby

  :: 05 December 2017 10:11:34

  This place does good work. I've had my breaks done here twice and got my rotors shaved down recently. And immediately after leaving the shop I felt the difference in my car for the better. I come here because the owner-operator is professional and honest and he's good at what he does. It's also less expensive than going to my dealership & on Wednesdays all service is an extra 15% off. THE PROBLEM with the Breaks 4 Less experience is the massive disconnect between the "call center" who quotes the prices/sets appointments over the phone and what's actually happening at the shop. I called the number I saw on TV told them I had to get my rotors shaved and the rotors were ON the vehicle. I was quoted a price. When I get to the shop the price I was quoted was for rotors NOT ON the vehicle. If the call center sets an expectation that's not met in the shop then disappointment & frustration are inevitable. But the guy with the glasses was cool, he took care of what I needed & I paid a fair price (thank God it was Wednesday!) It's a typical auto shop, neither clean nor comfortable but the guys worked quick and I was out fast. I'll continue to get my break work done here because my dealership quoted me 3x what I paid for the same job I got done at Breaks 4 Less. Guy with the glasses has a good operation, he just needs an administrator so they can take their own calls/appointments & create a better experience.