Bp in New Hyde Park

🕗 opening times

comments 3

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  YigorMAI YMAL

  :: 17 April 2018 07:53:42

  Класс

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  Kirsi Lynn

  :: 14 April 2018 14:53:15

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  Kasper O'Brian

  :: 04 February 2018 16:38:45

  I went to get gas for my car. First of all, the guy left my debit card in the machine unattended and walked away. Then the pump stopped filling at 10 gallons giving me a total of $25.90, but the guy continued pumping a whole additional gallon into my car forcing more gas and more money. When I realized what he was doing, I stopped him and when I said something, he stopped forcing gas into my car and it totaled $29.61, a difference of an additional $3.71 which is actually more than a gallon. After I stopped him, he came back to my car, handed me my debit card and the receipt and said to me: "The next time you want gas......go across the street and pump it yourself!" I contacted BP Customer Service and told them that I wanted to be contacted and if so, I will not put in a review. I was told this is a private owed gas station and they forwarded the complaint to this gas station's owner. I was told to give it 5 to 7 business days. The owner of this gas station never contacted me! HORRIBLE CUSTOMER SERVICE! If I could give it 5 NEGATIVE STARS......I WOULD GO PASSED THAT! All I wanted was to make a quick pit stop, get gas and be on my merry little way. I don't understand why that's so difficult......putting gas into a customer's car that chose your gas station, thanking them and sending them on their way. Instead, here, you get drama and thieves stealing your money with back talk trying to justify what they did even though they are clearly in the wrong.