Bonnie's Nail Spa in New York

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comments 5

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  Nadine Ulysse

  :: 01 May 2018 23:59:11

  I went to get a mani pedi this evening. I have been coming here for over 8 years. This evening as I was getting a pedicure I watched a black young lady walk in and ask for Ada. She was greeted with the response “She’s not here here schedule changed”. Clearly this young woman had been coming here for a while to have this woman’s person phone number and know her schedule. They young lady then preceded to ask if she can get a manicure. The employee responded “ehhh we are closing. I’m leaving now after this.” The young woman asked if any of the other ladies would be able to do the job because it was quick. 30 seconds of silence they say “Come back tomorrow” Less than 5 minutes pass and two young white females enter the shop. They are greeted by all. They search for their color and ask for a mani pedi. The employee says “Ok. 10 minutes “ I am confused and disgusted at the same time that Less than 5 minutes ago you told the other young lady you were closing. I ask the employee how come she turned the other woman away stating they were closing soon and she is not taking 2 customers. She acted as if she didn’t know what I was referring to. I ended my service there. I do not wish to spend money in an establishment where customers are judges and services based on the color of their skin. ABSOLUTELY DISHEARTENING AND DISGUSTING!!! I will NEVER return to this place AGAIN!

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  Stella Star

  :: 12 February 2018 16:07:56

  I came here for a gel manicure and one nail cracked completely off

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  Lindsey Kupfer

  :: 18 October 2017 00:05:27

  I have never written a review before, but I got a gel manicure on Saturday and it’s wednesday. Polish on two of my nails have fallen off and I don’t pick at my nails when I get them done. Not worth the price at all. On top of that, one of my friends tried to give a $6 dollar tip on $54 for the mediocre Work and the woman said, “this isn’t 20 percent” and forced her to use her card to give her more of a tip, which is absolutely aburd. I wish I’d tipped less.

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  Colleen Chua

  :: 08 September 2017 13:13:26

  Nail services here are cheapest on the block (at the point of this review) but you get what you pay for - straightforward no-frills service. Poor review is due to poor customer service - staff have conversations among themselves in Mandarin in the presence of customers. They also have no qualms in telling you that the minimum tip is $5 in cash.

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  Jenny Castro

  :: 07 June 2017 14:07:56

  The mani/pedi I got was perfect. My girl was very quiet though. Very nice but very quiet. The massage I got was brutal. Next time I'll be sure to tell her to ease up. She was massaging my bones and pressing so hard. Despite the torture from the massage, I am definitely coming back. The mani/pedi is $25 and considering the neighborhood its a great deal. A place down the street wanted $32 just for a pedicure.