BJ's Wholesale in New York

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  sancm8898

  :: 14 May 2018 20:44:59

  On 5/5 I came to buy a cake and have the writing on it. I spotted 2 health violations from the bakery. The bakery manager didn't wear her hairnet and worst she didn't wear gloves as she coughs on the food. I asked one of the workers if they can look up an item for me and he was very rude as him and the asset protection manager yes I got to spot her badge flirting with each other. As for the deli when I got to the register I found a dead fly inside my cheese and got grossed out. By far this is the most grossed out location that's why I got a membership with Costco. Very disgusted

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  Domenick Priante

  :: 29 April 2018 17:51:18

  Can’t give these this company 0 stars but I can honestly say this is the worst pseudo-company in business. They cancel orders without letting you know, support desk is useless. Do not take your chance with this company! Not worth the aggrevation!

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  Mario De La Rosa

  :: 29 March 2018 18:57:01

  lines for service are ridiculous and management after asked to help states they are busy and othe rin rest room smh! way to keep customers happy bj

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  Tremone Smith

  :: 24 March 2018 20:36:50

  This BJ’s is the worst. On Thursday 03/22/18 I put in a picture cake order to be picked up today, Saturday the 24th at 8pm. Something made me call them at 6pm to check on the status of the cake. Once I got through, I was told that the cake decorator called out from work and any cakes that were supposed to be ready after 6pm are not done. At this point I am livid. So nobody thought to call me? If I hadn’t called, I would have gone there thinking all is well and I would have had no cake. It would have been too late to go anyplace else as well. So now I have to scramble to find another cake at the last minute. Luckily I was able to do so, and the night was saved. It was very unprofessional how this situation was handled. What’s the point of taking someone’s number if you’re not going to use it? They should have called me as soon as they knew the cake wasn’t going to be ready so I didn’t have to rush around like I had to. I will no longer shop at this location even though it is closer to my house. I will travel elsewhere. This location is not professional.

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  Uzoma Ikeanusi

  :: 19 February 2018 00:21:42

  THE CUSTOMER SERVICE PEOPLE ARE EXTREMELY GHETTO AND RUDE. i love bjs. i’ve been shopping at the gateway bjs for years though. this place is my last resort!