Berkeley Hills Dental Care en Berkeley

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comentarios 5

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  Savannah NE

  :: 08 June 2022 19:39:05

  Dr. Pour-Ansari and Teheri are amazing. Excellent dental care. They treat their patients well. Have never had an issue. Their dental assistants have been fine. I can’t imagine the receptionist position being desirable. Many dental businesses have bad reviews due to the receptionist. The desk person has changed at this office quite often. Calls can go unanswered more likely than I would like. Now if I were a new patient, the desks service may be a red flag. Give the dentists a shot. Their staff beyond the desk person is great. I’m a patient there for dental care and will not allow a non-dentist to be the issue. See Dr. Pour-Ansari and then make a decision regarding their practice after that.

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  D A

  :: 23 November 2020 14:43:01

  I've been there several times. Staff is competent and courteous. They aren't always good about introducing themselves, so it's a little impersonal - but that's a minor flaw in a good dental outfit.

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  Kathy Araujo

  :: 03 September 2019 21:27:38

  From the minute I walked in the door I was singularly unimpressed. The receptionist is a sullen teenage girl in a tracksuit, who can’t be bothered to speak up, isn’t friendly, and certainly did not make me feel welcome. Then came the dental assistant who attempted to take my x-rays. Between the shuffling around and the mumbling, I couldn’t understand a word she said. In fact she never did get a decent x-ray. The actual dentist was very pleasant, but by that time I was so dismayed I couldn’t wait to get out of there. I will not be returning, cracked tooth or no.

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  Daniel Wilkins

  :: 13 March 2017 16:37:29

  Called in to schedule appointment. Reception answers during voicemail. Indicated I was a new client, and as part of my coverage was assigned to this location. Was told to call my insurance to confirm I was on their roster before they would proceed with an appointment, and then was dismissed from the phone without even asking for my name, etc. I contacted my insurance carrier, who confirmed I was on the roster and tried to call Berkeley Hills about 10 minutes after my initial call. No one at the office answered. My carrier offered to move locations to help accommodate my needs. I declined and said I'd call again today. Tried again, no one answered. They also have no online presence to schedule appointments. It was easier to change my primary care facility and set an appointment with a different location than it was to have someone take my name and answer basic questions from Berkeley Hills Dental Care.

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  Lisa Garmat A Cause For Adventure

  :: 11 October 2014 15:08:37

  This office is immaculate and the staff is super friendly. They squeezed me in even though I was a new patient due to an emergency broken tooth. Not only did they fix it easier and for less money than I was expecting, but they did it on the spot!