Bellco Credit Union en Aurora

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comentarios 5

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  M. J. Edington

  :: 30 December 2022 22:03:03

  Everything was fine, but they have issues with the 2nd Amendment. If they don't like the Constitution, I don't like them.

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  St. nic

  :: 15 November 2022 21:16:59

  They wouldn’t serve me because I had on a hoodie no different than a hat on my head I felt totally discriminated against by their bias unprofessional views and staff. They explained to me they were robbed so I an innocent customer must be inconvenienced. What if my Hebrew wife went in with a head wrap would she be rejected also ? I’m definitely regretting my decision to switch to Bellco especially after visiting this branch on e colfax. If you have a choice don’t bother their atm doesn’t even work properly. I’ve to been to the Bellco on Mississippi ave and Havana and never been asked to remove my hood or hat. I’ve never been more disgusted with two tellers ever and a company that will accept my money but not myself as a human being.

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  JT Eberly

  :: 27 September 2022 21:10:39

  Bellco dba Hellco. This company is stuck in the dark ages when it comes to technology and customer service. The root of my negative review comes from there lack of technology, which is compounded by their underwhelming customer service staff. I had a vehicle under lease for 39 months (amongst 2 other vehicles at the time) and I needed to extend the lease because of delays with my new car arriving at the dealership. We extended the lease, but no one at Bellco informed me I must also reapply for my automated payment (I mean really - I had auto payments for 39 months on this vehicle and 2 other cars also on auto payment all linked to the same checking account. You’d think you could link things up or be a little more helpful when onboarding a new account). Anyway I get a mail in the letter about a month after I extended my lease saying I was delinquent on my payment. I called immediately to get my account current, and at that time the informed me I had to reapply for automated payments. I thought all was good after that, but 6 months later I was getting a pre-approval letter done to put an offer on a new house. When my mortgage broker informed me I took a 100 pt hit or my credit after being reported to the credit agencies by Bellco. I called Bellco and they were no help and directed me to an online customer dispute page. I explained the situation to there dispute department and this was the response they gave me. “Your dispute has been researched and we have found the information we provided to the major credit reporting agencies is accurate. Therefore, no update will be submitted to the credit bureaus regarding this dispute.” Thank you for your membership. Sincerely, Bellco Credit Union After being a customer for over 7 years with numerous vehicles under lease or loan you’d think they’d care a little more. Now I have little to no repercussions to fix my credit score all because I was missed one $271 payment. I will be moving all my loans to another bank and I’d suggest you never ever use this company. Just look at their ratings on all platforms, it’s evident they don’t care about customers.

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  Alejandra Vega

  :: 24 August 2021 13:42:42

  I have been a Bellco Credit Union member for many years, and this branch by far has the best customer service. Lexi is very knowledgeable, has great customer service skills, and was able to help me update my account with no problem. Highly recommended!

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  Michelle Burds

  :: 24 November 2020 11:33:17

  I have been a Bellco member for a few years. I have my business as well as my personal account there. The staff is wonderful, and the branch manager, Josh is awesome!! Not only is Josh friendly, he is very aware of when there are two or more people in the lobby. He stops what he is working on and tends to the patrons needs! I love having a relationship with the people I do business and transactions with, and Josh and his Bellco team make that easy! Thank you for making me feel like my business and myself matter!!