BB&T in Fort Worth

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kommentare 4

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  Thomas Kionka

  :: 19 February 2018 15:43:33

  Not sure what the other reviewers are talking about here. This branch has bent over backwards for me time and time again. Now BB&T as a national bank is another story. If they’re referring to customer service provided over the phone by corporate, that’s another story that I can relate to.

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  Will Leiva

  :: 04 October 2017 18:34:35

  Bad customer service.

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  Dona Morgan

  :: 07 June 2017 19:17:57

  If I could give this bank 0 stars, I would. I had absolutely the WORST customer service I have ever had at any bank. I drove 5 miles out of my way to cash a check a stranger had given me as I wanted to ensure the check would clear. The teller told me she would GRACIOUSLY allow me to use the drive thru, even tho that service is for actual bank account holders. (Nevermind that there were no other cars and yet I already had waited almost 5 minutes for the teller.) My question was.... then why not put a sign up on your drive thru????? Then, after reeling from what I perceived as just RUDE behavior, she added insult to injury by say she also did not charge me the $8 check cashing fee. Mind you this is on a $46 check. My question is WHY would anyone bank with this company? It makes Wells Fargo smell like a rose.

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  Ronnie De Manna

  :: 06 February 2017 12:03:06