Batteries Plus Bulbs in Memphis

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comments 5

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  Wendy Anderson

  :: 23 March 2018 21:24:00

  I've been shopping here off and on for years — especially just before Christmas, because they have some of the BEST stocking-stuffer items for my sons and brothers — but recent experiences will make me far more of a regular. I went in about a month ago needing a 3-way LED bulb. Had no idea what to buy, but the young man behind the counter took me to the displays, discussed what I needed it for and how it would be used, and made a recommendation. About a week ago, I was running errands when I noticed that my tablet was not charging and kept turning itself off. (Kind of annoying when you've got all your shopping lists on the tablet!) So I stopped in to see if they knew what the problem might be. The same young man assisted me. He checked my cables and the recharge port on my tablet, and determined that it was, in fact, the port. He was not able to fix my off-brand tablet, but he did recommend a cable with a slightly snugger fit in the port, which I purchased and have been very happy with. Best thing? My old cable was $24 from the ATT store. This new cable works better, doesn't get all tangled up, and was only $15. So, yeah. I'm happy with this place and I will be back. Often.

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  Terra Hall

  :: 20 March 2018 10:50:54

  Went here the 27th of February to get my Samsung s8 screen repaired.What I thought was a flawless repair turned out to be anything but. The tech ended up puncturing my s8 battery and instead of letting me know he wrapped it in tape and put it back in the phone sealed it back up and allowed me to pay for the screen repair $250,about a week after the repair i kept smelling a odd smell thinking it was the glue used i ignored it until i noticed the back of the phone coming apart little did i know it was the battery swelling up. The battery was on the verge of exploding and this guy covered up what he did knowing i wouldn't find out could have offered to replace the battery for free since YOU messed it up no instead you repaired the screen and gave it back knowing what you did pretty F***ed up. I definitely will be contacting corporate and the BBB. Ended up taking it to ubreak ifix to get the repair done for what i thought was just the glue not properly put on but found out it was the battery about to explode.

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  Erika Schwartz

  :: 02 March 2018 20:56:14

  Terrible service. Some old guy in glasses wouldn’t replace my screen but I was about to spend a couple hundred dollars in the store but he made me wait like 10 minutes then said he wouldn’t have enough time to fix my phone... why even be open if you can’t do your services? More employees would be helpful.

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  David Knight

  :: 09 February 2018 17:01:55

  I noticed my IPhone would not charge. I took it to the Mt. Moriah store in Memphis, thinking I would need a new battery, or worse some repairs. It took Sarah at the counter about three minutes to diagnose a bad charger cable. Great Job!!!!!

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  Howard Nell

  :: 06 June 2017 22:24:19

  I went to the store on Mt. Moriah Rd 3 weeks ago. l went to have my Iphone 6 screen replaced. Sarah was very nice and polite. I had the screen replaced and picked up the phone but as I left I noticed that I could not hear on the phone. I brought the phone back and she worked on it and still could not fix it. She said I could let her manager see it if I wanted to wait around for him to come in the next 20 minutes. I declined because I already came back and was charged the full price as if it was an apple technician. Also there is a little white light that shines in the upper left corner of my screen since I had the phone replaced. I had ONE problem with my phone and I paid 135 to leave with a case and TWO MORE PROBLEMS. GO TO APPLE!! You will get your money's worth and QUALITY SERVICE.