Baru LatinBar Brickell in Miami

🕗 opening times

comments 5

• 

  Sarah Michelle Perez

  :: 05 May 2018 08:52:45

  Had to pay a $20 cover which entitles you with $20 for drinks that you can barely use, they make you pay a difference with every $5 coupon. Drinks are horrible. They charge you for a cup of water. Terrible customer service.

• 

  Mireille Levy

  :: 01 April 2018 12:31:56

  The bartenders kept trying to scam a few bucks from me at each round of drinks ( i was paying cash) and they wouldn't give me a receipt! They were telling me I owed $8.00 (after drink tickets) for 2 Aguilas. I asked for a receipt but they kept saying I owed $8. Finally I got my receipt and I only owed $4.36. Which means that if I did not argue for my receipt and I gave them $8 they would have put $4 in the cash register and $4 in their pocket. They did this EVERYTIME I ordered a round of drinks. Then on the finals round they shorted me a lot and wouldn't give me a receipt! I paid with a $20 and got back $13 instead of $16. So i asked for the manager. When he got me the receipt he started with, "Baby..". I told him not to call me baby and the did the math with him and showed him my change (i was right). He then started with, "Baby..let me explain.." I told him to stop calling me baby and he smiled and kept doing it just to mess with me. Then i told him that non of the bartenders speak English and while I do speak Spanish fluently, i naturally revert to English when i have to explain something. He then looked at the security guard and said (in Spanish) "sorry i don't understand her" just to mess with me and then everyone at the front starting to say that they don't speak English. Then I called the office the next morning and explain everything to the lady and she was giving me the run around and trying to tell me I was wrong. I told her I have a receipt to prove it. She said all the Baru locations work the same, they dont give receipts. Then I told her that the manager kept calling me baby. She said, oh that's fine that's just how we talk. I told her it was inappropriate. Then I told her how everyone starting pretending they don't speak English. She couldn't explain her way out of that one. I told her I want to speak with the owner about this stealing thats happening. She said he was out of the country and then hung up. So between the fighting for a receipt at every round of drinks, getting short changed at each Round plus the bartenders telling me what i owed without a receipt (which was more than i owed), the manager calling me "baby" and then everyone pretending they dont speak English + ALL THE MEN IN THE BAR WERE 40+YEARS OLD. Spend your money else where.

• en

  Rosario Falcon

  :: 19 March 2018 22:20:10

  Don’t go there, waitress name Amanda (black long hair) is rude, unprofessional and had a nasty attitude with us. Charge a wrong amount on my friend’s credit card (650 dollars) our bill was 350 plus tax. She loose the credit card and my friend ‘s drivers license. We aware with her. Bad experience bad bad bad. Never ever going back there.

• 

  Armando Cruz

  :: 19 February 2018 17:56:41

  Horrible customer service! Rude! Gives Miami a very bad name. Waitress/bottle service girl with long black hair gave us an attitude because we sat down in a table. She could have asked us politely to get up. Horrible, horrible ...if you are visiting Miami and want the Latin music experience this is not the place! You'll leave disappointed at how rude some people in Miami can be.

• en

  Kristopher Saad

  :: 10 February 2018 22:34:06

  Didn't want to let my brother in because he was wearing shorts during a BAR CRAWL. Really?! It's not even the kind or type of place/event to have that kind of requirement at 10PM on a Saturday night in 75f weather...in MIAMI...for a LATIN THEMED BAR. Not cool. That kind of elitism and prejudice against people wearing certain types of clothes is toxic and is not the kind of place Miami needs.