Barnes & Noble in Woodland Park

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comments 5

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  Lynne M

  :: 07 June 2018 20:18:15

  Glad to have a bookstore to run to, especially so close. Didn't have as many helpful children's books on special learning topics as I remember from years ago.

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  Myra Almonte

  :: 31 May 2018 08:44:48

  I love barnes and noble. It's always clean here and everyone is friendly. If you need help they're always willing to help you with what you may be looking for.

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  Mark Leroy Work

  :: 19 May 2018 16:11:22

  Always like this location. Smaller than the one on Route 3 in some regards. It's got a larger fiction section and science fiction section and that store. This is my go to store when I want to take a break and just browse some good books

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  Sylvia Neupane

  :: 27 April 2018 12:17:29

  A little more kindness from the customer service would be greatly appreciated. I am not asking for much but really: customer service does it take that much to make a customer happy just with one piece of paper? I have been coming here a couple of times a week for the past 3 years. I asked kindly for a piece of paper and they couldn't do it....

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  paul karais

  :: 07 April 2018 14:08:40

  Always a great selection but front end suffers mostly from lack of coverage with only one or two cashiers if your lucky to have two up front. A line here is always a hassle due to customer service. How can one person take the proper time with each patron that they deserve, well here at this location they do take that time to formally address the most time draining customer service practices in retail and then some at the expense of those of us that are pouring in to form the line from behind. Don't get me wrong they are very pleasant once you make to the cashier to pay... As they start going through all the paces with you as they have just before over and over and over. Kinda sucks that corporate can't figure out how to inject some urgency into training and script.... So as to move through the time they take and are stealing from you in a more professional way. Sometimes a simple hey how ya doing is all that is needed along with an apology for the line. Instead its the the same scripted drawn out unauthentic speech that is so oppressive at this point after wilting for fifteen minutes per patron ahead of you. An enthusiastic team leader needs to train these cashiers when to recognize the front end flow and make corrections that acknowledge the same.