Bank of the West en Centennial

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comentarios 5

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  Seeara Tyson

  :: 27 March 2023 19:41:35

  I switched from Wells Fargo thinking that this would be better, but I was completely wrong. I have had nothing but issues including awful customer service. I'll be closing my account ASAP.

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  ken koch

  :: 23 March 2023 22:18:28

  Honestly, this has to be one of the slowest branches I've come across lately. I get it, with Covid, things are expected to be slower, but the lobby is sporadically closed, even though they say the lobby is open now. Last week, I tried to go in, and was greeted to a locked door, and a note saying the lobby would he closed 4/21, but it was 4/24, so the note had been up for days. They have 2-3 folks manning the drive-thru generally, and it still take 5-10 minutes to make a deposit, even when I'm the only one in line. I've been banking here for close to 15 years, have at least 10 accounts here between personal and business, and this is the worst I've seen them. Quite frankly, I can't take it much longer. They just don't respect your time at all.

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  Emerald Sage

  :: 09 January 2023 13:45:42

  Truly egregious service. They do not care about you if you do not have a lot of money in your account. I am closing my account as soon as possible.

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  Matt Shepard

  :: 21 April 2022 14:28:48

  Every time I walk in I feel like home. Everyone is great, but Alec is the reason I keep coming back. So personable!

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  Al Fogleman

  :: 18 January 2019 13:10:49

  My home town, go-to bank! They are courteous and friendly, professional and knowledgeable. I live within walking distance of the branch so convenient is an understatement! I like being greeted with a smile, called by name, and having a human being actually work with me to address the reason for my visit!