Bank of the West in Antioch

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kommentare 5

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  Lorena Del Rio

  :: 02 December 2022 10:43:55

  I have not had an issue with this Bank Customer service is excellent Online banking is a plus

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  Tom Gomez

  :: 18 November 2022 13:16:22

  Have banked here for 32 years. Couldn't be happier! Staff is terrific!

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  Jack Dalton

  :: 16 October 2022 13:08:12

  Worst bank I've been service always slow at other ATMS you can pull out over 1000 a day an this bank here only does 300 so how do you expect people to pay rent with 300 cash an this bank is also the worst bc of this is slowest bank to get your stimulus check as well everyone else I know that have there money from other banks that have gotten theres already so worst bank by far ive banked years at this place but unfortunately all have be switching to chase bc your approved for alot more over there compared to this one I've seen people with 800 Cridet score get denied here

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  Mohamed Saleh

  :: 05 April 2022 12:12:00

  I bank with these guys the staff especially management are seriously the absolute best when I have any thing I need to take care of. The only issue I have is there call center o.O wait times sometimes exceeds 2 hours one day I waited 5 minutes I thought it was my lucky day then the lady on phone refuse to authenticate me saying I can identify you which straight bs it works with everyone else it wasn't until she had to get a supervisor to help me which forced me to wait 30 minutes for one. Makes the DMV look like they have a fast pass.

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  Samuel Berry

  :: 18 November 2021 14:16:26

  The Assistant Branch Manager, Evelyn Ponce made my experience better than any bank I've ever had an account with and any representative at ANY bank I had to communicate with. She's definitely a leader for a reason and went way above and beyond to explain the checking account I recently opened up and has planned for me to come in on another day to give me a more personalized experience since I was a walk-in and the branch at the Antioch office off of Somersville Rd was very busy. I know most enjoy giving negative feedback since customers who typically walk out happy don't think they need to write any type of review but the attention and customer service I was given at that branch, not only from Evelyn, but even the tellers was something that made me feel so welcome and excited to be a new customer of Bank of the West. They were ALL extremely kind and personable and I hope they receive recognition for everything they've been through the last couple of years. BRAVO to everyone but ESPECIALLY Evelyn Ponce!