Bank of America (with Drive-thru services) in Charlotte

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kommentare 5

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  Alex Pivovarskiy

  :: 14 February 2022 15:39:35

  I have a great customer experience with Domanique Ratliff, if you will need a bank specialist in Charlotte it’s your choice ! Very professional, polite, organised, helpful and positive vibe. Thank you Domanique

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  Ivan Galan

  :: 10 August 2021 21:06:02

  If you are a minority they will ask for 2 ID finger prints an is not enough No costumer service at all

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  Danielle S

  :: 03 September 2020 16:20:06

  AWFUL SERVICE. I'm an essential employee & they recently changed their hours to 10-4 (a god awful time frame to begin with because most people are working then - me included) I rushed to the ATM, got to the window at 3:58 - GREAT, finally was able to make it! The employee just sat at the window for two minutes and then told me they closed at 4pm... as if I wasn't RIGHT THERE THE WHOLE TIME. Petty af, do better.

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  S

  :: 21 July 2020 14:23:12

  Terrible service waiting in lines for ever and demanded my ID I'm just making a deposit not withdrawing and it's not even a personal account. I will be sticking with my bank I'll never bank with bank of America

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  Michelle Ashworth

  :: 29 June 2018 14:03:00

  Furious with this branch. I have had a savings account with this branch since circa 2007/2008. Have always had over $100,000 in this account. I went into the branch to close the account yesterday (June 2018). The teller manager was very professional and nice (I do not know her name, she was a young caucasan pregnant female). She informed me I needed to meet with a banker since I was closing and withdrawing. And to make sure the withdrawal balance was correct. Which i did, then i got back in the teller line to get a cashiers check. Their computer systems were down - so that took awhile. Waited another 15-20 minutes. Left the branch, cashiers check in hand. Thought everything was closed/handled. Later that day, I start getting "low balance" emails. Of course it was a low balance, i just spent 35 minutes in a branch closing the account to zero... Then today (next day) I got an email that my account was overdrawn by a $35 fee. Seriously? The banker was so incompetent that he could not process this correctly?? I attempted to call the BOA Myers Park bank branch 6 times today - all day the recording said "no one is available to answer your call"... It does not allow a message option. Now I am on a 20 minute hold with BOA's 1-800 number. This bank - and this Myers Park branch has serious competency issues. It What branch never answers their phone??? I have tried for hours.