Bank of America (with Drive-thru ATM) i Corona

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kommentar 5

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  Lifegoesondream On

  :: 01 June 2023 14:29:20

  Customer Service and Tellers are very unfriendly. Fadia a perfect example, giving her my information wouldn't help. Even after explaining that I had spoken with BOFA over the He phone. The waiting lines are long and the staff is unfriendly. They tend to act busy. Worst location to Bank.

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  Jin Kim

  :: 19 April 2023 14:42:45

  Tellers need improve their response to customers. Fast Smile Better service...

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  Andrew Cuevas

  :: 18 March 2023 16:41:50

  Here standing in line on a Saturday 9 ppl ahead of me only one bank teller and 3 woman walking in circles very slowly. Poor service no rush to attend to there customers...

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  Dilip Patel

  :: 10 March 2023 17:04:39

  On Tuesday. March 7, 2923, I walked 1.5 miles to an ATM machine on Sherman Ave. and Sixth Street in Corona, Ca. I wanted to withdraw $200 to give my Daughter in law for her 40th birthday. I am 72 years old and do not drive. As I was in the process of the transaction the money never came out and the transaction was reversed. A message came on the screen that, “Due to the security reason we took your ATM card.” I had to walk all the way back and find another source to get the money. When I came home I called the Bank. The first operator came on line said there could be any of the three reasons they will seize the card. I explained him my situation but he wanted to hear what he liked to hear. Not once he said sorry. He said the only thing he could do is to order a new Debit card. I asaked him what was the reason the card was taken away. He kept repeating the three reason. At this time I asked to speak to the Supervisor. Two minutes later a man name, Mr. Gonzales, came on line. He identified himself as a manager. With the conversations I had with Mr. Gonzales, I doubted that he was a Supervisor. I explained the whole situation. He was worst than the first person. He did not have any explanation why the card was taken away. He kept telling me if I choose to, he could order me a new Debit card. At this time I was frustrated and hung up on them since I was not getting the explation I needed.

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  Tiffany Villa

  :: 22 November 2022 15:27:10

  If I can give zero star I would. I have had nothing but a hassle with this bank. No one wants to be accountable. Blonde Mexican chick was super rude arguing with me about a check that they entered with a wrong routing number. Ended up going to car and talking to customer service on phone which said routing number was wrong and to go back in. Walked back in and was helped by Gerardo which proceeded to help and see wrong routing number. I will stay out of bank if I have to deal with this every time.