Bank of America (Lobby Service Only) in Berkeley

🕗 opening times

comments 5

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  navi d

  :: 12 March 2023 19:50:05

  I had an exceptional experience yesterday with Candy, who greeted me at the door, ensured I was able to complete opening an account and operating the mobile app, and even waited with me as I completed a transaction with a teller. I have another account with a competitor bank, but her exceptional customer service has convinced me that BoA should have my service. All staff at the bank I interacted with were courteous and kind.

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  Paul Gumpel

  :: 03 February 2023 02:46:15

  Excellent service. Prompt, pleasant, efficient, well staffed.

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  Natasha Brown

  :: 15 May 2020 16:20:55

  If I could give 0 stars I would! Me and my partner went here to cash his paycheck, a Bank of America check. After waiting almost 40 minutes to have them "verify" the check they told him they could not cash "for confidential reasons". I 100% believe this was due to judgement of his appearance (we work in a stable so our clothes are quite dirty) and she believed he was check kiting. We work very hard for our money and I have never been so offended in all my years of banking and have never been treated so rudely!

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  Adilbek Zhumagulov

  :: 21 August 2019 15:13:54

  Always long lines. 1 cashier was available. When i ask is there more people coming to assist us, they told me they all busy. Even though i don't see anyone. We were 9 people in line with 1 cashier. Took me more than 30 min to get to the window

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  Monay Jordan

  :: 17 July 2019 16:35:36

  If you think you have time to run to the bank DO NOT go to this branch. I went on my lunch and wasn't seen until 45 minutes after I got there! I only worked 8 minutes away and was still late back. They were veryyy short staffed which doesn't make sense since its lunch time really the only time ppl can make it there. Yes the people were nice but the structure is bad. Basically don't waste your time here