Bank of America Financial Center in Bethesda

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comments 5

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  Kenya Reyes

  :: 06 February 2023 15:39:40

  Amazing and above and beyond customer experience! A quick wait time as well as very kind service in tailoring my desired needs. Will become my go to.

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  Carol Ross

  :: 04 August 2022 14:00:39

  The branch manager here cares about customer satisfaction. She welcomes constructive feedback and executes on good ideas. Very forward thinking. I initially expressed frustration about receiving misinformation. She quickly remedied the situation and we all gained clarity. My issue was resolved and I left happy! I appreciate the service that was provided at this branch.

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  Francois Giraud

  :: 29 July 2022 17:14:59

  I have been trying to close my business account for a month. Nobody replies to my emails or returns my calls…

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  Mikkia Lawrence Cordle

  :: 21 September 2021 09:51:57

  TRAGIC The is the most unhelpful bank I have ever been to in my life. I wanted to meet with someone in person regarding my account. The third person in line, a teller desk, at least three representatives sitting alone in their offices. No one is available to assist, I have to come back for an appointment. The two people standing in line in front of me, same. One was there for notary. The person in front of that person was also there only to be turned away. It doesn’t make sense to physically be there at the bank and be told there is no one that can assist you and you can come back tomorrow, I’ll make an appointment on your behalf. When did this become acceptable? It’s not. I attempted to make an appointment and the options available did not match my situation, which is why I showed up in person.

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  Maggy Nakimuli

  :: 12 July 2019 17:59:05

  I just came from there and it's the best location ever. Customer service is the best they are so polite, professional and helpful the minute you get in. I wish I could give 10 stars. Keep it up !