Bank of America Financial Center in Lodi

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comments 5

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  Filipe Bernardino

  :: 15 February 2018 17:56:18

  Worst branch in NJ. Two ATM's one inside and one outside. They never work, ive seen cards stuck on the outside ATM 3 times, mine was stuck twice, if that happens to you pull the damn card with all your strength. Outside ATM wont take my deposit checks but the one inside does LOL. Lines are big, ATM's are the slower than the first ones ever built. Outside ATM is filthy, i think people pee on the screen and numbers pad. This place should be closed down, so much money they take from loans that they lend to people and the branch is just disgusting. Sometimes i need to take a drive to the one in Rutherford because this ATM's branch don't work. UPDATE: they replace the ATMs! A lot faster! Awesome! Still out of service most days...useless.

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  Judy Monteiro

  :: 11 September 2017 15:41:57

  Worst branch when it comes to giving notary services. This is the third time I had to wait more than 30 mins after making an appointment to have my document notarized. All other branches attend to clients promptly

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  maximo polanco

  :: 04 September 2017 11:51:31

  best customer service i was reading all bad reviews, and what the people where saying does not make senses, also some of them where giving bad reviews for stupid things a bet those people aren't happy with their live, had a bad day or keep going to the same branch. i had three different account wells fargo, chase bank, and the thief TD BANK trust me the best one BANK OF AMERICA

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  Charles Doell

  :: 24 August 2017 13:40:08

  "Does anyone work here?" This is the question customers all themselves when they walk in to the Hunter Street Lodi, New Jersey branch of Bank of America. I haven't had a winning experience at a brick and mortar back since I was a child, holding my grandfather's pinky as we would visit the First Fidelity branch in my hometown - some thirty-plus years ago... This bank confirms my decision to leave the branch sure banking experience completely. After arriving this afternoon with my two children to close a savings account that was costing me money every month I continued to keep it open, I was greeted and told to sit in a chair indefinitely. Then, as more customers began to arrive, I noticed that these people were give appointment times to ensure they'd be seen today. Me and two other customers waited and waited, without neither number or sign-in sheet acknowledgement; even in a doctor's office, there's at least a sign-in sheet! My response: I called Bank of America's (BOA's) customer service line while in the waiting area! They had to call me back. BOA's phone service was also apparently busy, but they did call me back in less than five minutes. I explained my situation and the customer service representative called the backline of the branch; here's the funny part: no one at the branch picked up the phone! All of my fellow patrons listened to the phone ring off of the hook for minutes while one, two, three of BOA's employees looked on and ignored the ring - this happened twice! Finally, a glimmer of hope. One young lady came to my rescue. Hey name: Darihant Ortiz. She's the only one worth her salt at this location. After sitting in purgatory door an unspecified amount of time, Darihan helped me to quickly close two accounts, severing my relationship with the bank. I received a cashier's check to empty the last of my available funds from the bank, and now I am free to never again have to waste time in this branch. And now a piece of advice. Switch to internet banking. My main BOA account was "eBanking", yet I still had to get assistance in person at the branch. I'd rather be on love at the DMV than to sit in purgatory at the BOA in Lodi.

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  Mike Hardial

  :: 09 December 2016 12:15:03

  Awful service, I was in making a deposit for a family member and the Male supervisor was not explaining what was a way for the transaction to proceed. I had him call the bank to tell them to allow me to make the deposit for him. At 12:02 he called, i was the only one in the teller line waiting, i had to leave the branch at 12:15 because I couldn't wait anymore. I understand regulations but they should be trained to find ways to solve a simple task. I work for a bank and that was an extreme hassle. I wouldnt treat any customer or potential customer like that