Bank of America Financial Center in Colleyville

🕗 opening times

comments 5

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  Big C

  :: 14 August 2017 18:41:30

  Long wait but Roberts customer service was outstanding.

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  Md Nesar Khadem

  :: 09 July 2017 20:10:57

  These people do not have any idea what they are doing. If you don't know something, then its fine but don't provide wrong information. When opening a new bank account, the person asked me to show my SSN card. I didn't had it in my hand at that moment but provided the number. He refused to open my account and asked to bring the SSN card saying his boss needs to see the card or copy of it, and rescheduled the appointment at afternoon. When coming back at afternoon, they didn't bother to see my SSN card and opened my account. I am an authorized employee in USA. My wife is a USA citizen. We asked for a joint account and the same guy refused to do so because she is a citizen and I am not and according to BOA its a violation of their policy. Funny that after one month later, we opened a joint account over the phone with BOA Dallas service center.

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  Thomas Mills

  :: 24 June 2017 15:18:54

  Good customer service and friendly staff.

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  Aneel Khan

  :: 23 June 2017 17:07:44

  Worst customer service. Waited 10 mins to meet a person who then asked me to wait 15 morebmins to see a representative.

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  Richard Morrow

  :: 08 April 2017 11:30:43

  Have done business with folks for years - always a positive experience.