Bank of America Financial Center en Charlotte

🕗 horarios

comentarios 5

• 

  Laura Nemes

  :: 03 May 2023 07:10:38

  I received emails from the Bank of America some years ago and they said that I have one inheritance to receive . Until now I don’t receive nothing and I receive again email from this bank about my inheritance.

• 

  Brian Peng

  :: 07 February 2023 10:08:28

  Someone withdraw our money from New York City where we have not been there for 30 years. The fraud claim was denied and BOA insists that we authorized the transactions. This bank is having some serious issues although we have been happy with them for more than 30 years.

• 

  Step

  :: 07 January 2023 22:18:08

  Horrible company. One of the worst banks if not the worst bank in the United States. It’s 2023 and it is shocking that people still keep their money or do business with these criminals.

• 

  Brandon Branco

  :: 03 December 2022 17:01:24

  To the Chief Client Care Executive: there is no reason your credit card customer should've won a chargeback dispute after complaining she didn't receive her order 90 days after placing it. UPS verified delivery to her locked high-rise building within a week of her order. Shame on you! As a boa customer myself, I will remember this for both of my businesses.

• 

  George A

  :: 18 May 2022 00:26:51

  Main problem : because of their "technical issues", my credit score dropped about 100 pts , from 820. Also, with a very dated website that looks like an early 2000s design, their technical glitches , their typical unwelcoming in-person interaction I experienced in their branches , I wouldn't recommend this business to anyone. Some background info: it was not my choice of a bank; they purchased the checking and credit businesses from my former bank long ago and that's how I ended up with BoA, not by choice. For those that have time to read, here is the main issue I had: In Dec 2021 I was charged the maintenance fee ($12 I believe) because the balance dropped below $1,500 so in January 2022 I decided to close my checking account I had with them. This was not my main checking account so closing it was not an issue. I had to call in, talk to two reps, wait for a few days for the balance to be transferred out, then the account was closed. With BoA, I also have a credit card (Travel Rewards) which I decided to keep. The credit card was set on autopay from a checking account of a different bank (Chase) not from BoA checking account. This worked great apparently until I closed the BoA checking. Why??? After a cumulative time of at least three hours of being transferred between many BoA reps over at least 3 attempts to find out what was the issue, eventually I learned from an IT guy that your online account profile changes between having both checking and credit and having only a credit card with them. Because of this change my autopay got disabled , my payment on credit card was late , BoA reported it as such to the credit score agencies and my score dropped. I've been in the 820 range for a very long time since I never ever missed a payment to anything let alone a measly $300 balance. Now thanks to BoA my credit score changed dramatically. Eventually the IT person was able to reset my account and I was able to re-enable the autopay, but by then, the damage was done. The only upside is that in general, the customer care reps I interacted with over the phone were polite and they were genuinely trying to help. Apparently they either didn't have the means or the necessary training.