Bangkok Bistro at Ballston - Heaven & Hell Themed Restaurant in Arlington

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comments 5

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  Amy Feng

  :: 15 April 2018 20:08:20

  We liked the atmosphere of the restaurant. It has very good friend tofu triangles (with yummy dipping sauce) and flavorful curry. The fried rice is great and the portion is VERY generous. Don’t forget to order the mango and sticky rice dessert! The rice is naturally steamed with leaves so the color is pretty light green.

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  Lisa Jang

  :: 15 April 2018 10:29:35

  I love the dining atmosphere. The interior design is very unique and you will have to visit in person to experience. The portion of each dish is more than I expected and the service is quick. Everybody there is friendly including the waiters, waitresses, bar tenders and the owner Greta. Greta talks to each customer to ask our satisfactions. She even took a photo of our group and posted it in her restaurant. I highly recommend you to go as a large party or just as a date night. Suitable for all occasions.

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  Uranzaya Erdenebold

  :: 14 April 2018 14:33:40

  Had a beef pad thai to go. Whole thing smelled weird and tasted weird! The beef looked and tasted as if it was yesterday's. Had two bites and no more. I guess it's my bad that decided to get food from place with 3 stars. Also they should stop stalking customers on the phone! Called me and told me I shouldn't give a bad rate to their restaurant. Just improve your food, then you wouldn't be calling anyone! Hope you will not call me again.

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  Allan Aubert

  :: 28 February 2018 22:12:42

  Considering other options in the Ballston area, this is a great choice. The three of us each enjoyed our food. The menu has a lot of great options, including seafood, various meat dishes, and veggie options. The wait staff was pleasant. They have wifi, and the atmosphere is very good. I recommend this place!

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  Poolshark Yardman

  :: 19 February 2018 17:10:52

  The woman who claims to be the manager would not give me her name when I asked and told her I would speak to the owner. Furthermore reading the reviews and counterclaims from the (owner) I concur with the other patrons. The person replying to these comments is probably her. If you look at all the low scores instead of humble apologies there are excuses and reasons to blame the customer. (Even as small as something as wait time. Its the customers fault for coming during lunch and it's busy) As a first time customer the menu is overwhelming and we ordered the incorrect thing. She removed the food from our table, cooked the proper meal then charged is for the meal she removed. Then said and I quote "it's your fault you ordered it". Ok. Small business I get. But you don't remove food as if you are going to remove it from the bill and then still charged for it. I suggest you make the customer aware they are still paying and offer them to take it home. Cultural differences maybe... you didn't understand, I highly doubt it. And then was rude and nasty about it with snide comments. Not to mention we waited extremely long for our appetizer and meal. Both pretty much came out at the same time and there was no one in the restaurant but us, so being buggy is not an excuse. My husband is a Senior Exec Chef this is his industry and we have never been treated so rudely. I am still calling the manager as I refuse to eat the meal we left with. She can have this back. Patiently waiting until Wed when she will be in. Find a different restaurant that appreciates its customers by showing great customer service. One that does not respond with excuses but owns up to its faults.