Banfield Pet Hospital in Phoenix

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comments 5

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  Jay Morales

  :: 09 May 2018 15:50:52

  Super clean, very attentive Dr.Drew Pearson is Awsome ! My pet Hospital for Life

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  TroyScott Farrar

  :: 03 March 2018 20:36:06

  Very friendly staff. Kali, my cha-weinee, hurt her leg today. Our usual place closed at noon and it was after 1pm. This place was busy but they fit me in. Thank you so much.

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  Jessica Kennedy

  :: 07 November 2017 13:36:09

  My family and I are blessed to have 6 dogs in our lives and we care for them like they are our children. We have 4 Rottweilers and 2 Chihuahua Terrier mixes, all between ages 1 and 9. We used to live in Hawai’i where we had horrible vet care, but since we moved to Phoenix, we have had the best care from this Banfield location and we are so grateful for all their services. This Banfield location has been our primary vet for all of our dogs for close to 4 years and I sincerely can't think of anything negative to say about the care we have received since day one. It is so hard for me to read the reviews below because I have not experienced nor seen anyone else experience anything remotely that bad from this location. All of our dogs are under Banfields Wellness Plan and we bring them in for every appointment and anything that may come up in between appointments for the Wellness Plan. We generally will bring our dogs in to see Dr. Lucero, but we have had appointments with Dr. Browning as well – they both are amazing veterinarians. I would say I personally bring in our dogs to the vet 9/10 times so I have a very good idea of how this location operates. Every time I come in, myself and the dog I have with me are greeted by name and welcomed with open arms. Bailey, Katie and Brad (as well as the other techs whose names have slipped my mind) are so positive and caring, they instantly make me feel welcomed, and make my dogs feel at ease. All the years we have been seen by this location I have never had any sort of wait time over 5 minutes to see my pets, even if I just called that morning for an urgent last minute appointment. We have had appointments for a wide range of ailments; ear infections, kennel cough, lump removals, teeth cleanings, paw issues, arthritis, UTI infections…you name it, we probably have had the issue in one of our dogs. I have always had the best care for any issue we may have, and I can’t think of one time where we have had some sort of negative reaction to the care we received. Dr. Lucero is above and beyond any other veterinarian we have ever been too (we have had 4+ dogs in our home at all times for over 20 years) she has even gone out of her way to do her own research for ailments that any one of our dogs may have to insure we are getting the best care. This vet clinic is the only place I will take our dogs, and I would drive a hundred miles to bring our dogs here if I had too - I have had nothing but a positive experience from Banfield South Mountain. My family and I can’t thank this vet location enough, they have consistently given us outstanding care and we are so grateful for everything they have done. I would recommend this vet clinic to anyone who deeply cares for their pets. I don’t think I have ever written a review for anything, but I felt compelled too after reading all the negative reviews about this location because this place deserves a far better review then what is portrayed. Thank you Banfield South Mountain! Jake, Maggie, KC, Rocky, Sophie, Coco and the Kennedy’s love you! Update: I also wanted to add that we have recently had quite a few visits with Dr. Pearson and he too has given our dogs outstanding care. We have had a rough year between a couple of our dogs, one passing away while the other diagnosed with terminal cancer. Dr. Pearson and Dr. Lucero have been big roles throughout their recent treatment. These two have rushed bloodwork, made room in their schedules and even went as far as to call our family personally and give their condolences. We cant thank them enough.

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  Michael Lipton

  :: 03 October 2017 18:42:04

  Absolutely horrible Vet - DONT GO HERE! I would give negative stars if I could. All they want to do is upsell you their wellness plans. Vets offer little to no insight. If you love your pet, do not send him/her here!

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  Matt C

  :: 03 June 2017 10:41:43

  I have been taking both of my dogs to this Banfield for almost two years and have been happy with the service. The staff at the desk is friendly and many of them recognize my dogs and know them by name as we come up to the desk. Whenever the dogs have an issue the Doctors listen and come up with a plan of action on treatment. I give them a lot of credit because so many of the symptoms can be similar to other things. I do feel they have been accurate with their treatment plans. I have recommended this place to a co-worker who recently got a puppy and also recommended Banfield to my parents for their dog.