Award Nails & Spa in Mesa

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United StatesAward Nails & Spa

 

closed

🕗 opening times

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350, West Baseline Road, 85210, Mesa, Maricopa County, US United States
contacts phone: +1 480-962-0116
larger map & directions
Latitude: 33.3798464, Longitude: -111.838931

comments 5

  • en

    Jono Martin

    ::

    Been coming here about 10 years. Amy and Michael run a family friendly and comfortable salon. Staff is friendly and personable with very affordable prices.

  • Denitra Brent

    Denitra Brent

    ::

    I’m extremely disappointed with this Salon especially since I have been a loyal customer for over 7 years now. Based on my last 4 visits, I will not be returning!! I always set an appointment to have my nails done and during 3 of the 4 last visits I had to wait almost 2 hours to be seen. I let it slide those few times because I like the nail tech and how she does my nails. Although the service has gotten crappy over the years and they don’t respect people’s time, I still wanted to give this salon a chance. What happened to me today was the final straw and I refuse to spend another dime in that place. I had called several days ago to set an appointment for fills with Kristine. Amy told me over the phone that she put me down and they’ll see me on Thursday (today 5/17). I showed up at my scheduled appointment time and when I walked in they stared me down like I was a complete stranger and asked me what I needed. I told Amy that I talked to her and she scheduled me for an appointment. She starts talking to Kristine in their language then she proceeds to tell me she forgot to put me down. Kristine was sitting in a pedicure chair playing with her phone and wasn’t even with a customer. Amy then tells me that another tech can help me so I just told her “No Thank You” then I left. It’s a shame that they would treat a loyal customer for over 7 years this way. I refuse to step foot in there again!! Best of luck to anyone who chooses this salon for services!!

  • Helida Segura

    Helida Segura

    ::

    Awesome people! They close @7 I called them 10min before to see if they were still taking costumers to get my pedi & mani they apologize and said not anymore! 5min later I get a call back from Award Nails&Spa to come in and they would attend me! I got so happy 😁

  • jasmine montgomery

    jasmine montgomery

    ::

    Do not pay attention to sign in sheet, was there for TWO HOURS, told there would be 30 minute wait time(understandable) and when I finally got sent back the lay didn’t do acrylics and told me I’d have to wait. EVERYONE in the salon was helped before us. Walk-ins as well. Never going back.

  • en

    Thaylia Kewanwytewa

    ::

    When I first started going to this place, the pedicures were great, they took their time and did a great job; now "some" of the ladies there do horrible jobs. If you touch your nail, some techs will clean it up for you and start over, whereas others leave it that way and gladly accept your tip with a smile! I recently asked for a pedicure sugar scrub which was $25, I ended up getting charged $30, I asked why $30, she said I requested for something else. (I even tipped her $5) I tried to tell her no, I only wanted the sugar scrub and she wouldn't take my word and charged me. I saw this same lady again (I didn't have a choice), I tried to tell her to trim the dry skin around my toes better....I had to go home and fix my own toes it myself after my pedicure. I didn't tip her that time BC she did a horrible job and she was rushing. This place can be good when you come in at the right time or see the right person (Teresa is good). As far as customer service there is none and they have no concept of time. If 4 or more chairs are filled, you can safely say the wait will be 2 hrs or more. They told me once (4 chairs were filled) it would be 30 mins, 2.5 hrs later I was finally getting a pedicure. So...to enhance customer service if you see more than 4 chairs filled and all the techs have someone in their chair, you could wait more than 2.5 hrs for service..otherwise some of the ladies and the 2 men are good techs....so buyer be aware, if you don't want to wait check the techs and the chairs that are filled with people and don't believe it'll be 30 min wait.

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