Автобан Моторкар Грауп in Форт-Уэрт

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comments 5

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  Surface Matter

  :: 30 March 2018 01:25:08

  Always a great place for service. Free drinks and snacks. Always clean

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  Hieu Nguyen

  :: 29 March 2018 21:21:55

  Good vehicle but I had a bad experienced with this dealership in the mechanic or service department. Brought an 08 535 in for recall repair. Provided with VIN number to the advisor he had it checked out and told me the vehicle was covered with no out of pocket. After repairing, he found a broken bolt to the rear suspension and I agreed to fixee to get an alignment done. After picking up the vehicle I was about to drive off, my brother found the front bumper to be broken and we notified the advisor...he told us that it wasn't them....anyway my brother took photos to place the vehicle up for sale when we dropped it off and showed it to them...the supervisor end up agreed to fix the front bumper and we left it there...we went home for couple hours and they called us up said the recalled earlier was not cover by the warranty and now we have to paid for it....total of close $1600.00. I then came in talked to the supervisor, he was nice and agreed to do it at cost with the bill of $760.00 now....anyway they fixed the bumper like kid ....sloppy and still showing bondo.....really disappointed about the dealership...I hope that we have a better experience in the future tho...I bought my VW there before great peeps but just not too honest about the last time we encountered

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  pankaj uppal

  :: 10 March 2018 20:50:37

  Asked me to pay 1000 dollars online AND do not look for finance anywhere else. Ran a credit check and told me I am good to go. On the day of delivery told me THEIR bank wont approve my loan. Why didnt they check that before and why they did not let me shop outside for loan. Delivery time was late on Saturday, so I couldn't get to other banks at time. Came home without X5 😡. A**ho***

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  Roslyn Scott

  :: 04 March 2018 15:06:10

  The customer service is superb. I have bought two BMW's from them and I have just leased my second Jaguar. Can we say, happy customer?!!!

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  L C

  :: 23 February 2018 22:31:23

  I waited longer than I was told that I would need to wait. When I called to make the appointment, the only scheduler had not yet arrived to work, and the other staff acted as though they could not help me. This was a recall in which a resolution had been delayed for years, and I wanted to get it taken care of as soon as I received the notice. I also had wiper blades installed, and I was not even offered to use the card with the discount, but overheard them offering it to another customer.