AutoZone en Austin

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comentarios 5

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  Murtaza Khwaja

  :: 25 May 2018 19:20:59

  They rip people off! My car had an issue starting up, I called first then went there and met this guy he sent this other guy outside to my car asked me to pop my hood and plugged in his device on to the battery and he had no clue where the battery was, I pointed it out for him he tested the battery saying the battery’s totally fine. He said I’ll have to replace my alternator with a used one or a new depending on me. This other guy comes with the same device saying it’s not your alternator, he plugs the device again saying you’re battery is a 100% fine but what wrong is your starter, you’ll have to get a new one. I called a friend’s mechanic and I went to him and he said my car’s starter fine and he checked the battery and the terminals were loose. Autozone actually sucks! They rip people off! I’d recommend people get their car’s check from somewhere else before getting their work done from autozone.

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  Brandon Bots

  :: 17 April 2018 23:30:33

  This AutoZone is fantastic the staff is always great. This location is not as busy as some of the main ones so I like to use it more often than not. The only thing I wish they would change is the rewards program, I put down $900 for a bunch of parts and only got one reward credit. If I would have spaced it out over 2 weeks I could have gotten several $20 off credits.

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  Cherie Thomas

  :: 14 April 2018 12:29:57

  Awful experience. I went in for some fix a flat for my tire. The sales associate asked me if I wanted help. I said sure that would be great. He proceeded outside with me to my car and let even more air out of my tire. He then told me I purchased the wrong tire repair item. We went back in the store and I refunded the previous item and purchased this green slime stuff. Back outside we go. He has a little air machine to fill my 45 PSI tire. Well then as he screw on this bottle of slime and looks up and sees I'm wearing a wedding band and comments "Oh your married I see your band. I said why yes I am. He pulls the slime bottle off and adds no air. Gets up and walks back inside the store. I had 22 psi in my tire and had to drive to an air station. Oh did I forget to mention that the slime bottle was still 3/4 full. Bye Bye AutoZone. Poor customer service. Women don't come in looking for a life partner. Totally Not Cool.

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  Florence Henry

  :: 02 April 2018 15:37:39

  I visited this store a few weeks ago as one of my headlights was dead. I had no idea how to replace the bulb myself and the store manager was kind enough to replace it for me despite being extremely busy in the store. Yes I waited 20 minutes in line but those were not 20 boring minutes but 20 minutes spent observing the incredibly busy life of a neighborhood store and I thought it was pretty entertaining. Junior, the store manager, clearly cares about his customers and tries hard to help as many customers as he can. At one point, I heard him say "we are doing community service here" and I believe it is true, they are doing the community a service, they are going far beyond just selling auto parts. I will be back and will recommend the place to my neighbors.

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  Freddie Davis

  :: 08 March 2018 20:47:11

  I went to the store on 7 street. They were friendly and professional. They were very helpful. I will definitely return to this store.