AT&T Store in Portland

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comments 5

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  Janet Farris

  :: 22 May 2018 21:49:29

  This store has the worst customer service! We came in no one even acknowledged we were here. We waited for about 15 minutes before we could get anyone's attention, then they said there were customers and somebody would get to it sooner or later. Been here about 20 minutes no one's even checked us in. This sucks!

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  Cynthia Crawford

  :: 10 May 2018 01:09:13

  Went in with questions about my tablet, which were quickly answered by an extremely helpful and knowledgeable young man.

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  V.C. Foster

  :: 24 February 2018 17:55:43

  I've always had good luck with this store, but I don't go at prime hours either. The last 2 times been very happy they took the time to set up my devices and transfer all data..

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  Kade Dorris

  :: 27 January 2018 13:09:14

  Went in to get a new phone after my old one stopped working. Was helped within minutes. Peter was friendly and professional. He was very knowledgeable and made our experience stress-free and enjoyable. Thanks Peter!

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  Kyle Owen

  :: 05 November 2017 19:24:00

  We went in here to change our rate plan and add another phone onto my account. The information we were told at time of sale was either a complete lie or the sales associate didn't know what he was talking about. Was told how and when to change my plan to make the most effective change over. Two bills later and I am still dealing with large charges that were never talked about or mentioned. Went back into store to discuss my bill and ask about the fees and was talked down to and treated pretty rudely. I asked them to explain pro-rated charges to me and they could not. I needed help to just understand the charges on my bill and they just kept blaming AT&T (the company they work for) for a lack of ease on understanding the billing system. I will not be working with this store in the future and hopefully they can turn things around.