AT&T in San Diego

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kommentare 5

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  Dale Chambers

  :: 24 February 2018 12:55:51

  This is the nearest corporate office to my location and is a 4 hour drive each way. I had to drive there 5 times in 4 weeks to simply upgrade my tablet and hot spot. First they sent me a defective tablet, then they replaced it with the wrong tablet, then they failed to activate my hot spot probably so I had to drive an additional 8 hours to activate it. Then they failed to remove the defective tablet from my account. They assigned the wrong number to my tablet. They are great at placating customers, but terrible at following up with their service. I dedicated over 90 hours to simply upgrade my tablet and hot spot.

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  Jonah Getz

  :: 07 February 2018 19:03:16

  He tried to make us sign for direct tv, lying about the iphone deal. Said in order to get the bogo iphone deal we had to get direct tv.

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  Barbara Jones

  :: 25 January 2018 20:49:02

  Ask for Fred; He was super nice and helpful. I needed a new phone same-day and was able to walk out with the Samsung S8 in my hands.

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  H. Mob

  :: 20 January 2018 21:17:23

  4star for the long wait, store was short staffed, I think there was only 4 employees and this is one of the larger stores, about 15-16 customers and of course they could help as many as there are employees at a time! Courteous and efficient once my turn came up and they apologized multiple times for long wait. Will go back to this store if needed.

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  Logan Deane

  :: 10 January 2018 22:23:53

  Was able to get the sim card and plan I needed with no pushy sales or attempts to get me to buy more. It was quick as well, they had a queuing system that let me know when I would be helped.