AT&T in Signal Hill

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kommentare 5

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  Elaine Reid

  :: 06 May 2018 00:06:51

  In & out, loved it, first time at an at&t store where I didn't have to wait foever for service and there was only one rep present and a couple of other clients. Maybe it was the fact that it would be closing in roughly 45 minutes. Don't really know or care, can always appreciate efficiency at its best!

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  Donald Lanham

  :: 15 March 2018 15:24:18

  The gentleman help me more than I expected. Very efficient.

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  Rachel Bingham

  :: 17 December 2017 11:19:34

  This is not my first unpleasant experience with this store. Last time I upgraded my there wsre issues. Not to mention the place stinks when you walk inside. This is not an AT&T corporate store. I learned the hard way to go thru corporate stores only. Apparently, as a franchise they do what they want. The employees aren't the issue rather the stores management. The assistant manager (horrible service skills) and manager (admittedly said they were wrong ) refused to honor an employee's offer of $300 for a trade-in on a cell phone. Despite the hassles and waste of my time/ energy, AT&T recognized that we have been loyal customers for 10+ years. The rep at corporate exceeded my expectations and not because of the items she compensated me. But, rather she diffused the situation, calmed me down and addressed my concerns. She was amazing but the store totally sucks. I will drive out of my way to another store from now on rather than shop here.

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  Jalen Wright

  :: 28 May 2017 20:39:32

  Lazy ass customers service. They won't help me with transferring all of stuff from old phone to new phone, what they going to do at the AT&T store and do nothing to all is they disrespect to customers and they were on their cell phone whole time they working and getting paid for sitting and been on phone all day and not help customer and wasting customer's time and do not go there because they can't help your problem with your phone. They only help when you planning to buy new phone or have time to help out! The at&t will need to do something to check in this place and tell them to help out and be more respectful to customers who need and don't know any better with phone. Why do you get that JOB if you don't care about your job to help customers then you shouldn't have been working there!! Damn AT&T!

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  Jacqueline Montenegro

  :: 28 February 2017 23:13:12

  I walked into this store with the idea of simply looking at phones for a potential upgrade in the future. Within seconds of walking in I was greeted at the door by a gentleman Saul. Saul was very patient with me as I looked around, answering all my questions and providing me with all the information needed for an upgrade. I decided to upgrade my phone and somehow ended up with a tablet (how could you say no when its FREE). I upgraded at that time because I saw how attentive this rep was. I was offered a variety of accessories with the devices I was looking at which would make this upgrade easier than me having to look on my own. After some conversation I later discovered that I could actually get Direct TV at this location along with other home services all at a discounted rate for simply being an AT&T customer. Long story short. I walked out of this store very satisfied. I upgraded my phone had a very cute case to go with it both devices. Not to mention I had a whole new TV provider which I am in love with! Direct TV and AT&T have my recommendation! Thank you Saul for all your help!