AT&T w Denver

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komentarze 5

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  C SS

  :: 04 December 2017 17:13:47

  I was going to switch from Verizon to Atnt.However the service at the location was terrible.I even scheduled an appointment and had to wait 30 minutes.Im sticking with verizon.

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  Mike Jones

  :: 11 June 2017 11:22:32

  AT&T sent me a replacement phone because mine quit working right after it was paid off(Go Figure). I took the replacement phone to this store to help me with the data switch over. Which, I didn't think was going to be a big deal, until I waited over an 1.5hrs in the store. My biggest problem was that I lost all my info in my apps. Which created a problem for me. Having to find logins and password(which I'm still trying to figure out,7days later. I lost in game progression on all my games. Which was really disappointing considering the time and money spent on some of those games. I've tried apple support in the hopes that they would be able to help, no help whatsoever! Apple support is a joke in itself. So,here I am S.O.L. AT&T is a disappointment right along with Apple. If your trying to switch your phone over, Do yourself a favor and ask as many questions about the switch over process as possible. I was lead to believe all my data in my phone would switch over during this process.. and it didn't. Very disappointed in this AT&T store .

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  Dillon Higgins

  :: 29 March 2017 23:22:15

  First, Jordan at this store is the most knowledgeable and patient cellular service representative I've had the pleasure of being helped by. Switched from sprint to at&t recently with the help of Jordan, as well as his GM, whose name escapes me at the moment. They spent great lengths of time finding every possible avenue to get me the best possible deal that met my needs. After 10 years of being constantly sick of dealing with sprint, their horrendous customer service, and intentionally deceptive rhetoric, I'm so happy to have switched. I dont know yet how similar to sprint AT&T comes with its corporate bull and backstabbing but I can say that this is the first phone store I've walked into and been treated as if I was as valuable as the money I brought with me. I look forward to going back.

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  Sarah Loncaric

  :: 12 February 2017 14:39:52

  The staff is Awesome very helpful. Standing back watching the craziness that certain customers put them through. The staff still remains positive and helpful. Ashley is Absolutely Amazing.

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  Kelley Maser

  :: 17 August 2016 19:46:24

  Emanuel was incredible! I needed to change my plan and was struggling with the app and customer service. I made an appointment for help and Emanuel went above and beyond! I didn't think I had an ID with me but he was still willing to help me navigate my app. When the change we made didn't end up being the change I was looking for, he spent TWO HOURS on the phone to fix it! I even think I may have interrupted his break when I came back in because someone had to grab him from the back for me. Fortunately I found an ID in my car so he was able to ensure everything the phone rep changed was correct. The rep hung up on him TWICE and he was told multiple times the plan I was looking for wasn't an option. He also caught I had new charges on my upcoming bill because of the incorrect change I made, but Emanuel made sure I received a credit for that amount. There were multiple times he easily could have told me he couldn't help me, but instead he didn't take no for an answer and he ensured my account was set up correctly. I will deal solely with him going forward, he's incredible! He turned a frustrating experience with AT&T into a great one. Thank you so much Emanuel!