Atlas Plumbing & Heating in New York

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comments 5

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  Hugo Chicaiza

  :: 13 February 2018 09:37:33

  Very good customer service!

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  trevor hassarath

  :: 10 December 2017 08:46:33

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  Anthony Balkishun

  :: 09 January 2017 20:50:45

  On January 9th, 2017 around 5:30pm i called to ask a question about a low water cut off valve for a boiler. I spoke to someone over the phone and i was constantly being interrupted and insulted by an employee. Sounds like afro guyanese man. He was very sarcastic and beligerant. I very offended and in disbelief of how he spoke to me over the phone. It was very rude and unprofessional and i ask that he should be fired because this is not the first time he behaved this way. I know so many people that buy parts there and they all said he behaves the same way all the time towards them. I am amazed that he is still there as an employee because his behavior is disgusting. I am considering to pursue this matter further. I also surprised he did not receive any sensitivity training as yet. He is a disgusting human being and i ask that he is removed immediately. He is a very uncivilized human being.

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  George Davidson

  :: 17 November 2016 17:46:25

  I purchased many items from this store over $2000 in items. However one day I was insulted after waiting for over 15 minutes for service. The tall african american guy was very nasty! If you dont speak spanish you will wait as the hispanic guy will skip all of his hispanic friends while you are directly in front of the counter. What they seem to forget is that there are three plumbing supply stores in walking vicinty of this store and one is bigger and has much better customer service. Why purchase at a place where you stand in long lines with only two people helping 15 people on line. Do the math 7 minutes per a person or more times 15 equals almost 1 hour waiting in line. You'll get better service at Mcdonalds. Why should I have to speak spanish to be helped faster, I thought I was in America not Mexico. Why purchase items and feel like crap the next time you go back. Atlas is out of my world for good.

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  Tracy Eutsay

  :: 27 July 2016 07:21:44

  The staff actually know plumbing and do not hesitate to pass on excellent information regarding present and future products at excellent prices. They are ready to help the novice DYIer to the expert contractor.