Ashton Place in Memphis

🕗 opening times

comments 5

• en

  Michael O'Kelly

  :: 12 March 2018 15:47:28

  This place well rather the management lies lies lies..no return calls ..nothing .Everyone working there needs to be in prison..i have had it with these people... tell you lies lies. Every staff member i have dealt with are evil.Lie straight yo your face while smiling..They all need to be jailed

• 

  Vandra Shears

  :: 12 January 2018 18:27:40

  There are some woundful staff but I wasn't happy there

• en

  Joel Ennis

  :: 28 November 2016 10:23:52

  Like Debbie Banks wrote, there are some awesome people here(yes, I am inside this place). I've been here for five months so I think I am qualified to comment on the facility. As so many have commented, there needs to be more caretakers, and there are several that need to be culled out of the system due to gross indifference. Some of the CNAs are very warm and caring, but there are quite a few who at best only perform a notion of their job, a perfunctory job, so to speak. II won't go in to detail of most of my complaints due to the nature of what is done, or not done. Kinda gross. On the other hand those who care about us patients are the greatest people and I don't think I'll live long enough to show them all the appreciation I have for them.

• en

  Debbie Banks

  :: 23 June 2015 14:05:47

  Hated the experience. I rate it two thumbs down. This facility is a joke. God help the residents, particularly the ones that cannot speak or do for themselves. As with all facilities, there are some staff that were wonderful, even awesome. But then there were some that were horrible. They had no compassion for their patients and it showed. On one particular incident, I inquired about my loved one's sleepiness and was told he was given a sleep aid around noon, which I couldn't understand. According to the nurse, he requested medication to help him sleep. However, he could barely talk. In the words of my loved one, Ashton treats their patients and residents like "storage". Please think twice before placing your loved one at this dump. Having experienced what I did with my loved one, I wouldn't leave a stray dog that I found wondering in the street in their care.

• 

  Vera Rucker

  :: 31 October 2013 10:08:06

  My mother was admitted there in September of 2012 by a doctor at Delta Medical that released her to the nursing home ONLY. The social worker didn't contact the nursing homes we requested so only Ashton Place visited the hospital. It has been a nightmare since then. Her clothes were missing daily (their explanation was that they are not responsible for her clothes), she was heavily sedated, and we were told that she was stealing things. We have complained to the staff, complained to the administration, to the doctors (when they had time to schedule a meeting), and to the Department of Human Services. The staff met with us, made promises (that they never kept), and continued their normal routine. They informed us that they were understaffed and could not care for our mother as we could. The Department of Human Services got back to us after 10 days and informed us that they would check it out. A month later, they visited the Nursing Home after informing them that they were to be inspected. We tried moving her to another facility, but the social worker continues to tell each place that my mother is aggressive and fights. At one point she did fight, but we informed them that whenever she has a urinary tract infection, she becomes combative. Her food was always cold and they complained that she didn't eat when we told them the foods she did and DID NOT eat. She is now bedridden and still getting that same report of combativeness. The family does her washing and her clothes come home soaked, smelling of strong urine, and in separate plastic bags. Her clothes have to be washed twice, sometimes three times before the odor will go away. Although they say she is being bathed, she has dirt around her ankles, same amount of lotion and toothpaste as 2 weeks ago, but they continue to say they are taking care of her. I know no one could care for her like we could but when you trust medical people to do as they promise and won't release her to us, what other options do we have. This place should be shut down or properly staffed. This nursing home and rehab center is packed and still won't hire enough people to provide the care they promise.