Artisan Sewing Supplies, LLC in San Francisco

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  Nate Rockwell

  :: 24 May 2016 14:49:25

  Since Artisan machines aren't any different than the Reliable brand, I'd recommend going with Reliable! Based on personal experience, and the experiences of 2 local upholstery shops that made the mistake of purchasing their machines through Artisan.... the customer service, and willingness of the owner to stand behind his products are horrible! When you spend thousands of dollars with this company, you'd expect that when your brand new machine gets delivered and doesn't function properly (due to manufacturing issues), that the owner would want to get it resolved. Well, not Jerry! If he even responds to you, he'll promise that he'll help you, and then bails out on you when that time comes. Purchasing a machine through Artisan is absolutely the biggest mistake I've made in my business!