Aqua Quip - Seattle in Seattle

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comments 5

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  Neal O'Neal

  :: 22 May 2018 15:29:53

  Very helpful, pretty expensive but necessary

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  casey christensen

  :: 01 May 2018 19:10:55

  Big fan. best place to pick up BGE items and accessories very helpful and go out of there way to help you.

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  Mike Seyler

  :: 14 February 2018 23:45:04

  Specialized Corporate Investigations, LLC conducted a review at this site. Every time you go to store the manager is an A whole. Complete rude jerk. The lady's are nice and polite. The guys need to take classes in customer service. Prices are high. Something is wrong here!

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  Melissa Dickinson

  :: 22 January 2018 20:26:43

  We bought our spa in November and had it delivered in December. I'm giving two stars because the initial delivery crew was great. However, we are very disappointed overall with the experiences we've had with these folks. We pretty much walked into the showroom knowing which spa we wanted. We bought it on the spot and were done within 15 minutes—had to be one of the easiest sales they've ever had. We felt confident about buying it from AquaQuip because we knew which manufacturer we wanted, and we thought we would be getting it from a full-service, expert specialist. However, despite the fact that we discussed the lift with the sales person (the ONE question we asked), he did not put it on the order and it took us well over a month to get the lift installed. He also never mentioned anything about wiring the spa up. I assumed this was something they would do for us. I've called their store many times, and no one ever calls me back, even when they promise that they will. Every time I call there, regardless of the reason, I'm told "so and so isn't in"—no matter who it is I'm trying to reach. It usually takes 3-5 calls to get forward motion on anything. I called again twice last week to ask about wiring it up, and neither call had any results. At this point, I wish I could do it over—I'd go to Costco. Not worth the hassle to pay full price. I should add that, despite having many problems and struggling to get them resolved, I never spoke to my "salesperson" again. This is not how a quality company should do business.

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  vicki moshcatel

  :: 28 June 2017 00:44:56

  We had a gas fireplace put in last January. The staff at 4th south were so helpful. We were able to get a design we love very quickly. The installers and electricians did a great job. We have already recommended Aqua Quip to friends.