ApplianceSmart Repair w Hackensack

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komentarze 5

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  Abigail

  :: 27 December 2017 14:58:20

  The best part the experience was the easy proceess to schedule the appointment and we received a reminder text same day. Fair prices and technician fixed our Range same day. Definite recommend

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  East Hackensack Spanish Congregation

  :: 18 December 2017 19:12:24

  Great experience and will be definitely be using for all of our appliance needs. Reasonable prices

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  Dana Porrello

  :: 07 December 2017 16:40:04

  This company is a joke. It took my roommate and I 3 whole days to make an appointment because apparently there is only one person able to make appointments and they were in and out of the office. They didn't even call us back like they said - we had to call countless times. We finally made an appointment, which they later canceled. We called and made another appointment for this evening. My roommate left work early to be home. They called us just now, 10 minutes before the appointment and canceled trying to blame us for "not going through the proper channels to make the appointment". When we repeated our proof of confirmation and the persons name over the phone they told us that they were actually overbooked and probably couldn't come out for weeks. Most unprofessional establishment I've ever worked with. Don't even bother.

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  Ramon Correa

  :: 20 November 2017 22:59:13

  It was great service!! Moses made himself available during an emergency situation. He resolved it quickly and inexpensively.

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  David Engel

  :: 05 November 2017 18:36:04

  I found Mr. Potter overpriced and torture to deal with. Here's the story: Mr. Potter gave me an $850 estimate to fix a Jenn Air stove with an ignition problem. I agreed, and it took him quite a number of weeks to find a burner that was needed. He finally came to the house with a white burner that did not match the other three burners on the stove top, which are black. I can't imagine why he thought it might be satisfactory to pay $850 to wind up with a stove that had three black burners and one white one. However, tired of waiting for the part, my wife told him to install it after he said he'd come back and paint it back. He never came back -- and I'm not at all sure if it would have been satisfactory or held up if he had. I went ahead, quickly found the matching black part online for $65 delivered, and installed it myself in 5 minutes. In the course of buying this part, I found out that all the needed ignition parts are very cheap and readily available. I concluded I was badly overcharged, but that's my problem -- CAVEAT EMPTOR! I did however, ask Mr. Potter to refund whatever he charged me for the non-matching part and the labor. He would not tell me what that amount was and he would not refund it. After a dozen emails back and forth -- torture -- he offered to send me $65 for the part I had bought, if I signed a release. I told him I would only accept a refund of what he had charged me for the part and the associated labor, which had been useless to me. Again, he refused to tell me what that was. I conservatively guesstimated $100, and said I'd accept that. He refused. I told him that if he would not refund the cost of a repair which I'd had to redo myself, I wouldn't accept anything. In sum: I found Mr. Potter to be overpriced, not transparent, and unreasonable. That was my experience. Yours may be different. Be sure to get a detailed parts and labor estimate in advance.