Appliance Medic in Woodcliff Lake

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comments 5

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  Karen Simon

  :: 14 February 2018 11:32:13

  Thank you to Appliance Medic. Your service was right on time, and you helped get my washing machine back to working condition.. I recommend you to all!

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  Dr. Glenn Gorab

  :: 10 February 2018 18:04:43

  I WISH I COULD APPLY A ZERO TO THIS REVIEW my service contract provider assigned appliance medic to repair my dryer that was broken. we had an f01 error code on our dryer display. with a quick scan on the internet it was clear that there was a problem with the control board. a serviceman (salman) came to our home and in addition to being rude and obnoxious to my wife totally misdiagnosed the problem. he took off the front panel of the dryer , saw lint and told us that our vent was clogged and that the service would not be done until the dryer vent was cleaned. he said that someone would need to clean the vents service the units before he would do the repair. (i guess he thought that we would hire him on the spot to do the service he suggested---you draw the conclusions) he also went on that he has been doing this for 30 years and knows what he is doing. well not so! no longer than 3 weeks earlier, the dryer vent was cleaned as we do this twice per year. he was wrong!!! in addition to his mis-diagnosis, the service contract company sided with appliance medic and told us that the maintainence needed to be done before any additional repairs were done. i hired a great whirlpool certified company (american home appliance in pequannock nj) who came to our home, confirmed that the dryer vent was clear and he cleaned some of the lint. he was certain that there was no way that the control board failure was from a blocked vent. it was dryer seals that caused the lint to accumulate and he replaced those. i gladly paid him for his service. he confirmed what i knew in the first place. after weeks of back and forth with the service contract company, they reinstated my contract and much to my disgust and protest, they sent the same company back to replace the board (that he should have done weeks earlier) . this time i was home so he would not interact with my wife. all is fixed now but not after many weeks on not having a dryer and back and forth with the service company. i have filed a formal complaint against appliance medic with service protection advantage because of the company's poor technical ability and their rude behaviour. they stated that they will never send this company in my home again and to all who might be considering this company, i would say stay away. stay away! stay away! in addition to being rude and obnoxious to my wife (i kick myself for not being home at the time) i would not trust them to change the batteries in a flashlight

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  Dixie Brown

  :: 07 February 2018 03:29:04

  Amazing experience! serviced received was first class. I had called Appliance medic after my Freezer stopped cooling.The technician Ben was on time,he explained the whole process. It was a quick,smooth fix and everything is up and running. Highly recommend them

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  Jennifer McCann

  :: 26 January 2018 10:30:08

  I called for repair - the man who answered the call proceeded to say Uck twice when I told him it was a Samsung fridge. Then told me he would come out to look at the fridge, but wouldn't be able to fix it. Then why come out and how would you know if you didn't even take a look? Told me he wouldn't be able to fix it because it was a Samsung? Needless to say, did not make an appointment!

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  Anoushka Baidya

  :: 07 July 2017 13:00:56

  The air conditioning had some problem recently and I turned to appliance medic for help. I am happy to say that I do not regret calling appliance medic. I got a quick response and great service. The people working in appliance medic seem to be very efficient and they seem to know what they are doing. It says that Appliance medic has made the efforts to choose the best.